I'll start by saying, this HIE was everything we would expect; clean, wonderfully soft and comfy beds, tasty breakfast and friendly staff. Our one frustration was this- upon learning that there were no cots left for the night, which is fair enough, we enquired about booking another room ( we had an additional child with us). We were told there was nothing left but we could check back later. As it was 7:30 pm, we figured anyone who would have booked a room would show up, so we were out of luck. Faced with spending a night on the floor, I thought I might just take a look at their website to see what it said. Lo and behold, six rooms available at 7:45 pm. I went back to the desk to point this out and was told I could NOW book a room as some rooms were just released for booking. I really wish a couple of things; 1) that I was offered another room when I asked or 2) if there is some state law that says you can't release rooms until a certain time, that the staff would say hey come back in 15 minutes, we have some open rooms if 6 people don't call in the next 15 minutes. The staff was in training and was a very nice young lady otherwise, but as a frequent HI guest, please give me a room if I ask for one and you have a bunch.
Also has a free ice cream treat (sandwich, fudgsicle) to guests staying.... Except Friday and Saturday nights, when I guess you don't get one, or maybe they charge you. Slightly weird. I'd stay again possibly because of the good beds, but they need to straighten out some customer service issues.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Hudson I-94 Hotel features an exercise room, wheelchair access, jacuzzi and living room suites, as well as connecting rooms. We are a 100% Smoke Free Hotel. Each guest room has 3 phones with 2 lines in each room. A voice mail message service is available as well as a work desk with data-port outlet. All rooms have in-room coffee makers, irons, and hairdryers. We now also provide high-speed wireless Internet access, as well as a business center, fully equipped for all your business needs! Visit Hudson, WI and stay smart at the Holiday Inn Express Hotel. ... more less
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- Also Known As:
- Holiday Inn Express Hudson-i-94 Hotel Hudson
- Holiday Inn Hudson
- Hudson Holiday Inn