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“Very clean!” 4 of 5 stars
Review of Holiday Inn Express & Suites Green Bay East

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Holiday Inn Express & Suites Green Bay East
2.5 of 5 Hotel   |   1663 Hoffman Road, Green Bay, WI 54311   |  
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Ranked #3 of 40 Hotels in Green Bay
Springfield, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very clean!”
4 of 5 stars Reviewed May 13, 2013

PROS: One of the cleanest hotels we've stayed in. The adjoining rooms were a real plus for our large family. The pool was great for kids, big and little. Kiddie pool was perfect for the younger ones. Staff was good too. The beds were okay. Good, save location.
CONS: Room slept 6 people, but there were only 3 towels in the bathroom. Bring your own pillow, the ones in the rooms are way too thick. The pool area is VERY slippery, even when just walking around. We were thankful for the complimentary breakfast, but weren't terribly fond of the choices. The staff, while kind and friendly, isn't child friendly.
It's a hotel for business people and although the pool was great for kids, it seemed as if having our children there was putting them out.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertW122, Front Office Manager at Holiday Inn Express & Suites Green Bay East, responded to this review, May 15, 2013
Thank you so much for taking the time to review our property.

I am pleased to hear that you enjoyed the facility and the many amenities you had to offer.

We find the pool to be a wonderful resource for kids and families! We most certainly welcome our guests from corporate travelers to families looking for a getaway.

I am sorry to hear that you felt our staff was not "kid friendly", we most certainly did not want to give you that impression.

We hope that should your travels bring you to Green Bay, you will stay with us again!


Thank you!

Robert Walton
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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111 reviews from our community

Traveler rating
    77
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Denville, New Jersey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 30, 2013

Decent enough spot for families...like most Holiday Inn Express locations. The pool looked nice for the kids and the breakfast area was clean. The room was clean and the beds were comfortable so no complaints. Staff was helpful and knowledgeable. Not much around the hotel but if you need a place to crash it will do the job. If you're looking for "walkable" action then there may be some other better options.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertW122, Front Office Manager at Holiday Inn Express & Suites Green Bay East, responded to this review, May 9, 2013
Thank you very much for taking the time to post a review of our property.

I am glad you enjoyed the amenities we have to offer, and you received the excellent service that we provide.

We hope that if your travels bring you to Green Bay again, you will stay with us!

Thanks again!

Robert Walton
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medford, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2013

This hotel was great! Very clean, very nice breakfast. Rooms were large w/high ceilings, which made the room look even bigger. Bedding was extremely soft & comfortable. Good pillows (which is rare). Nice pool area.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertW122, Front Office Manager at Holiday Inn Express & Suites Green Bay East, responded to this review, April 10, 2013
Thank you so much for your review of our property!

I am glad to hear that you enjoyed your stay, and that we exceeded your expectations.

I am in full agreement that the pillows we have at the hotel, are in fact, the very best! We get numerous compliments about the pillows as well as the rest of the bedding.

I look forward to welcoming you back to the hotel again in the future!

Thanks again,

Robert Walton
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Bay, Wisconsin
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 4, 2013

Again, the folks at Holiday Inn Express Green Bay East have done a great job of taking care of me and my family on our last trip to GB!!! Their service is outstanding and their hotel is top notch. If you're planning a trip to GB, this is the BEST choice by far!!!

Room Tip: Julie at the Front Desk was awesome!!!
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertW122, Front Office Manager at Holiday Inn Express & Suites Green Bay East, responded to this review, June 8, 2013
Hello there!

Thank you for your feedback!

I am glad to see you and your family had a great experience on your visit to Green Bay.

Our staff works very hard and is very dedicated to ensuring our guests are well taken care of during their stay with us.

I hope that you will come back again sometime soon!

Thank you,

Robert Walton
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sault Ste. Marie, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 11, 2013

Very Nice Hotel
Obviously new or close to new hotel
Very accomodating to team and kids
no issues to report

Would highly recommend this chain of hotels as this is my third stay in this chain in last 6 months , very consistent at all three hotels

Room Tip: Suites are nice, Pullouts are queen sized and decent No Spa or restaruant, only pool and breakfa...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert W, Front Office Manager at Holiday Inn Express & Suites Green Bay East, responded to this review, February 28, 2013
Thank you so very much for taking the time to review our property.
I am so very glad to hear your team enjoyed themselves and the wonderful amenities our hotel provides.

We hope that should your travels bring you back to Green Bay, you will stay with us again!


Thanks!
Robert Walton
Front Office Manager/On-Site Sales Contact
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 2, 2013

I booked this through Hotels.com and when I did the description of the room said 2 queen beds and a pull out sofa. When we checked in and got to the room there was only 2 beds and it was smaller than described online. I said something to the person who checked us in but she said there wasn't anything she could do especially since we had not booked directly through them? I've never had the fact of WHERE I booked be a factor in someone at the hotel being able to help me before. The manager overheard the conversation and I showed him my email confirmation from hotels.com and he then started working to change our room type. So, we got what we were guaranteed. The hotel is nice as it is fairly new and the free breakfast is also good. The only odd thing is that the parking lot is not large enough to accommodate all of the vehicles when the hotel is booked and we had to park in the lot next door for the strip mall.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert W, Front Office Manager at Holiday Inn Express & Suites Green Bay East, responded to this review, February 28, 2013
Thank you so much for your review!

I was actually the manager that assisted your group at the desk that afternoon.

I am so sorry for the "mishap" from the website that it was booked on..I am grateful that I was able to "jump in" and take care of the situation right away. Making our guests happy is certainly our top priority, and I am glad that we were able to make your stay wonderful.

Thank you again!
Robert Walton
Front Offce Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plattsburgh, New York
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 29, 2013

We arrived for a better portion of a week for my husband's work. Thankfully they upgraded us to a suite so it didn't quite seem like we were staring at the same four walls the whole time. There was a nice living area with pull-out couch and TV, and even a small kitchenette (fridge, microwave, sink, cupboards). The bed was super comfortable and we slept well each night. We took advantage of the good breakfast and nice sitting area, as well as the fitness center, pool, and hot tub. The service at the front desk was great and they were eager to share recommendations on where to eat as well as menus and coupons. The area seems to be really "up and coming" with many small strip malls w/in a mile or two with boutique type shops, grocers, and restaurants, so we had a wide variety of selections each day of where to eat.

My only "non-positive observation" is that for such a large dedicated space for the pool area, the actual pool is quite small given the square footage area. The hot tub was decent-sized which we took advantage of more, so it didn't matter much to us but if it was a busy weekend with a lot of families, it might seem a little crowded. There was a small kiddie pool too for the smaller kids, which would be nice for them.

My only complaint, is that we both happened to have colds the week we were there and the quality of tissues in the bathroom were pretty poor. We had just come from a lower-end hotel where we stayed on our way to Green Bay, and they actually had name-brand tissues that were much softer. If we wouldn't have had colds, I probably wouldn't have noticed this as much, but I had to find others because these seemed like worse than sand paper every time I blew my nose.

The hotel is decorated nice with a modern feel and nice color scheme. We enjoyed our stay very much and will definitely be interested in staying here again if we come back for my husband's work.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertW122, Front Office Manager at Holiday Inn Express & Suites Green Bay East, responded to this review, June 8, 2013
Thank you for your review.

I am happy that everything went well with your stay at our hotel.

Regarding the tissues in the room, I am sorry that you felt the quality of our tissues were unsatisfactory. I will definitely pass this along to our General Manager.

I appreciate you bringing that to our attention. Its feedback that is good or bad, that help our team constantly improve.

I appreciate your review, and I hope that you will come back and see us again!

Thank you,

Robert Walton
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Green Bay East

Address: 1663 Hoffman Road, Green Bay, WI 54311
Phone Number:
Location: United States > Wisconsin > Green Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Green Bay
#5 Family Hotel in Green Bay
#7 Romantic Hotel in Green Bay
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Green Bay East 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Opening in April of 2011 is Green Bay’s newest hotel, the Holiday Inn Express and Suites Green Bay. Conveniently located off of Highway 172, we are just minutes away from the historic Lambeau Field and the Green Bay Packers.As our guest at the Holiday Inn Express and Suites hotel of Green Bay enjoy our modern and spacious guestrooms with free wireless high speed Internet, a well lit desk with ergonomic chair, and many with an easy chair and ottoman, refrigerator, flat panel HDTVs, indoor pool/whirlpool, kiddie pool, business center, guest laundry, and Sundry shop. The hotel also features select suites with whirlpool tubs, separate bedrooms and/or fire place. Start your day with us at our complimentary hot Express Start breakfast. Meeting facilities are available to accommodate up to 70 people. While here, experience Green Bay Packer Hall of Fame and Pro Shop, Weidner Center, Heritage Hill State Park, Meyer Theater, Oneida Bingo and Casino. Plus the Resch Center/Shopko Hall, KI Convention Center and Bay Park Square Shopping Center are just minutes away.Local business such as Schneider, Humana, Georgia-Pacific, United Health Group, Belin Health Group, Procter & Gamble, Aurora Health Care and American Foods Group are all located within easy driving distance to the Holiday Inn Express and Suites hotel. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Green Bay East
Holiday Inn Express & Suites Green Bay East Hotel Green Bay

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