Hotel Sierra is the third nameplate for this hotel, which was built as an Embassy Suites (if you stay at the Embassy chain often, you'll recognize the look) and then went independent. This property underwent a major renovation prior to the re-branding. The renovation went well, but this hotel still has some quirks.
All rooms are two-room suites, with the front room featuring a big-screen HDTV, wet bar, fridge and sleeper sofa. The rear room is more like a standard hotel room. Here's the only big problem: The remodelers went with a modern decor, which apparently means NO DRAWERS. There is not a single door in the bedroom. If you're there one night, that's probably no big deal. But I was there for nine nights for a convention. Not good at all. After complaining by many at our function, management did say that they were changing their business-floor rooms to include drawers, but that will be a while. Bathrooms are on the small side. High speed Internet, both wired and wireless, is free. A free made-to-order breakfast is available daily, and was quite tasty and popular with our group.
It seemed like there were still a few re-branding pains going on with some back-of-the-house functions such as reservations and billing. Some people at our function were charged more than the convention's agreed rate, and those in charge of our group had to intervene.
Aside from that, the staff did a good job of handling a function that included more than 150 teenagers, no small feat. The staff was unfailingly polite and helpful. Case in point: When the downstairs deli was out of Sunday newspapers and I asked the front desk staff where I could find one, the shuttle-van driver said, "C'mon, I'll take you down to the gas station to get one." And off we went.
Hotel Sierra Green Bay features a pub with food service, good and reasonably priced, and a deli which also serves pizza. Other restaurants are nearby, including the Titletown Brewery just across the Fox River. The hotel is part of the KI Convention Center.
Overall, our experience was very good, but the Hotel Sierra still has a few kinks to work out.










