I was looking for a hotel reservation recently for my husband's business trip to this area. To make a really long story short they made a reservation after I had told them not to do so. My credit card was charged and when I called them to find out how this happened, I was treated to disdain, laughter, told that I was lying (because they would never do such a thing) and that I was a crybaby. They said that perhaps they could give me a free one nights stay but we will not ever be going to that area again so that was no good to me - plus I had looked at the other reviews and did not want to take any chances. Yikes! To finish matters off, while I was still on the phone with them I was told they had another call and they hung up. Nice! I would never recommend this hotel. The manager/staff have zero people skills. The manager speaks very poor English and I personally think he uses that as an excuse to treat people poorly.
I normally would never take the time to write a review but I am making an exception in this case. I will also be contacting the ABVI headquarters. Yes, they were really that bad.
- Official Description (provided by the hotel):
- Hotel is 2 stories,(no elevator) with 50 rooms. Indoor corridors, heated indoor pool and hot tub. We are located right next door to Fireside Dinner Theater and within walking distance of several restaurants. We are a block away from bike/walking trail which continues into next city. We are also close to Jones Dairy Farm and the Hoard Museum. ... more less
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