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“Girlfriends' getaway” 5 of 5 stars
Review of Abbey Resort & Spa

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Abbey Resort & Spa
3.5 of 5 Resort   |   269 Fontana Blvd., Fontana, WI 53125   |  
Hotel amenities
Ranked #1 of 3 Hotels in Fontana
Chicago, IL
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Girlfriends' getaway”
5 of 5 stars Reviewed April 26, 2014

Weather was cold and rainy. We were able to stay inside, not drive anywhere, and enjoy ourselves. Love the Avani Spa! Just sitting around, reading and napping in a tranquil environment was a terrific break from our hectic lives. Beds were very comfortable. Rooms were quiet at night. Place undergoing renovation so places to eat was a little limited but the menu was diverse enough and the views were pretty. No wireless connection in the room but with many seating areas we were able to find pleasant, comfortable places to sit and check e-mails.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review, April 30, 2014
E-eich,

Thank you for your five-star review of The Abbey Resort and Avani Spa. I am delighted to hear that you had such an enjoyable stay even though the weather outside was rainy. We appreciate your kind comments about the spa. It is wonderful to hear that it was the perfect escape from your busy lives. While you were able to find another solution, I am sorry to hear that you were not able to get your WiFi to work in your guest room. I will have our technology team look into that as WiFi is available. Again, thank you for your review and we hope we will have the opportunity to welcome you back.
Kind regards,
Sara Schmitz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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622 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
1 review
5 of 5 stars Reviewed April 19, 2014

The Abbey is my favorite place to stay in the area. The people (staff and guests) are always friendly. For the past 8 years it has been the go to spot for an annual girls' getaway. Every once in a while I get to escape to The Abbey by myself. It's close to home, reasonably priced, and always perfect. The nights Triple D plays in the Waterfront is just the icing on the cake. I don't normally go during high season as I prefer quieter surroundings, but this is a fabulous destination no matter the season. The spa is a great retreat with nice choices for services and a great private pool. Reading by the fire in the tranquility room is always a highlight for relaxation. The rooms are more than adequate and the beds are extremely comfortable. I am ready to go back!

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review, April 30, 2014
Suzanne L,

Thank you for naming us your favorite escape! We value our repeat guests and appreciate you taking the time to share your experiences with us and with others. It is wonderful to hear that after eight years we are still your top choice for a getaway whether that be with girlfriends or by yourself. We look forward to welcoming you back, and if you haven’t already done so, you may want to visit our website as we have recently launched some new spa packages.
Kind regards,
Sara Schmitz
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Oak Park IL
1 review
5 of 5 stars Reviewed April 3, 2014

Hotel was lovely. Staff was incredibly friendly. Spa was fabulous for hanging around the pool in a quiet environment with only adults. Starbucks served in the lobby (yay!). Must be a pretty area in the nicer weather. Hope to go again someday.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review, April 30, 2014
BorninChicago,

Thank you for your five-star review of The Abbey Resort. We are delighted to hear that you had such an enjoyable time, and appreciate your kind comments about our staff. You are correct in that, the resort and Lake Geneva area are very beautiful in the summer months. We hope that we will have the opportunity to welcome you back again.
Kind regards,
Sara Schmitz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elk Grove Village, Illinois
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 27, 2014

We stayed at the Abbey Resort for three nights at the end of March, during Spring Break. Overall, the stay we nice. The room was large and comfortable, but there were some marks on the bedding, and the couch was a little worn out. They are in the mist of a remodel for their 50th year of business, so it will be interesting to see what the changes are. The spa was nice, but it costs $50 a couple just to swim. Luckily we had a Groupon that came with $40 per day vouchers, so it worked out nicely. Overall, we enjoyed our stay.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review, April 30, 2014
Deannalynne,
Thank you for your review. I am happy to hear that you enjoyed your stay and appreciate you sharing the areas were we can improve. Regarding access to the Avani Spa pool Atrium, daily spa access is $25 per person per day; however that fee is waived with if you purchase a service of $50 or more. The access allows you to enjoy the beautiful spa pool, outside Zen area, steam rooms, inhalation rooms, showers, spa beverages and fruit and more. Access to our indoor resort pool is available at no charge. We do hope that we will have the opportunity to welcome you once again.

Kind regards,
Sara Schmitz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 24, 2014

We spent a last-minute overnight here during spring break with our two children. We really enjoyed the indoor pool and game room. The resort was very clean and service was friendly and helpful. The room was nicely decorated, beds were very comfortable. The bathroom was updated and spotless. We would love to return during the summer months to enjoy the outdoor pools and activities.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review, March 26, 2014
CandginIL,
Thank you for your five-star review of The Abbey Resort. I am delighted to read that you and your family such a wonderful stay and found our resort clean and service friendly and helpful. We look forward to welcoming you back in the summer.
Kind regards,
Sara Schmitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Joliet, Illinois
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 24, 2014

I bought a Groupon for The Abbey as a Christmas present to my boyfriend and we were not disappointed. We ended up liking the resort so much that we did not bother to leave the property. The bed was so comfy and the room was nice and clean. The only negative was we could hear through the walls in the morning while we were trying to sleep in. I also highly recommend trying the Prime Rib buffet on Saturday. We will definitely be going back!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review, March 26, 2014
Carla Jo S.,
Thank you for your recent review of The Abbey Resort. I am pleased to hear that your stay was wonderful and that we will see you again. As you have plans to return, I would like to suggest that you sign-up for our email offers for information on our current promotions. This can be done via our website with the link at the bottom of the home page.
Kind regards,
Sara Schmitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 23, 2014

The Abbey has done a nice job renovating. The Bell staff and front desk staff were wonderful and friendly. Everything looked clean. We had a room down the hall from the spa. It was clean and comfortable and spacious. We were there for the spa which was nice. However, the locker room is very small and crowded with very little privacy. My friend and I had to share a locker. The robes were in poor condition and the waiting area for services gets too crowded for the small space. The staff was nice. I got a facial from Mel and she was outstanding. She gave a foot massage and back massage as well, absolutely my best treatment. The pool area was a bit crowded and the chair cushions can definitely use refreshing, they were stained. The veggie wrap from room service was horrible. And the pedicure area had a broken station, which all the technicians knew about, yet it was still in use and therefore made the procedure a bit uncomfortable since the foot part couldn't be adjusted. Overall it was a nice weekend, we were able to overlook the minor hiccups. We did also eat at the Fontana restaurant which was good.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review, March 26, 2014
Jlluck,
Thank you for your review. Thank you also for your kind comments about our staff and our recent renovations. While you stay was enjoyable, there were a few areas were we fell short and I apologize for that. Each review is shared with our management team so that we can improve the guest experience. We look forward to welcoming you back again in the future.
Kind regards,
Sara Schmitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Abbey Resort & Spa

Address: 269 Fontana Blvd., Fontana, WI 53125
Location: United States > Wisconsin > Fontana
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Fontana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Abbey Resort & Spa 3.5*
Number of rooms: 334
Official Description (provided by the hotel):
Escape to the lake at one of the Midwest's most iconic destinations. Whether you are vacationing on a girlfriends' getaway, business retreat, romantic escape or fun filled family vacation, The Abbey Resort brings you the best of the Lake Geneva experience. The Abbey Resort, on the shores of beautiful Lake Geneva, features 90 acres of manicured grounds. This Lake Geneva resort features lodge inspired accommodations with contemporary conveniences and facilities. ... more   less 
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Also Known As:
Abbey Hotel Fontana
Abbey Resort And Spa
Abbey Hotel And Fontana
Abbey Resort And Fontana
Abbey Wisconsin

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