The Abbey has done a nice job renovating. The Bell staff and front desk staff were wonderful and friendly. Everything looked clean. We had a room down the hall from the spa. It was clean and comfortable and spacious. We were there for the spa which was nice. However, the locker room is very small and crowded with very little privacy. My friend and I had to share a locker. The robes were in poor condition and the waiting area for services gets too crowded for the small space. The staff was nice. I got a facial from Mel and she was outstanding. She gave a foot massage and back massage as well, absolutely my best treatment. The pool area was a bit crowded and the chair cushions can definitely use refreshing, they were stained. The veggie wrap from room service was horrible. And the pedicure area had a broken station, which all the technicians knew about, yet it was still in use and therefore made the procedure a bit uncomfortable since the foot part couldn't be adjusted. Overall it was a nice weekend, we were able to overlook the minor hiccups. We did also eat at the Fontana restaurant which was good.