We stayed at the Abbey because we went to a wedding in the area and it was the venue the bride/groom had blocked off for rooms. I wish I had taken the time to find another place. We spent $400 for two nights of minimal sleep and lackluster service in an overpriced and outdated room. Both nights we were awoken around 12 am and 2 am, because the walls are unbelievably thin and you can hear *everything* going on in the rooms above and next to you... It was so bad we could listen to the YouTube video the people next to us were giggling over at 2 in the morning, and then had to listen to the person upstairs as he/she stomped around in their room at 7am. We called the front desk at 2am to have them ask the people next to us to be quieter. Then, at 8:45 am (after maybe 5 hours of fitful sleep) the maid service was pounding on the door to clean our room. **WHAT?!** What respectable hotel has maid service before 9am on a Saturday morning? You have to be kidding me. No apology from the girl who was going to clean our room, either, when I told her it seemed a bit early for the room to be cleaned, just a "oh well that's when we start here."
I have no idea what the $12 a night "resort fee" went to because we weren't there enjoying any of the "resort activities". No one at the front desk bothered to explain what that covered. And, they certainly didn't bother to ask us how our stay was when we checked out.
If you go to the Lake Geneva area and want to relax, don't stay here. You'll go home more tired than you arrived.