Not overly impressed by our first stay. My wife ordered a Valentine's package and we never received the gifts associated with the package. Our children developed an allergic reaction from swimming in the indoor pool (raised red bumps, and rash). The resort had an enjoyable Lego function that weekend, but there was an order in the room displaying Lego designsthat made it unpleasant. Staff at the front door were very nice. Food at the Fontana Grill was good. Overall, I am a bigger fan of the Grand Geneva resort based upon having visited both properties.