We stayed here this past Saturday as a nice couples getaway. We had no idea what to except when we arrived. The front desk/valet staff was very friendly. We checked into a standard room. The room was gorgeous! The bathroom you can tell was newly renovated and looks beautiful. We loved the feel of the room. The hallways need work. All the carpets were constantly filthy and old/worn. We enjoyed the spa, the girl at the front desk of the spa seemed as though we were annoying her when we went to ask a few questions. She definitely needs customer service training. We loved the pool, whirlpool, sauna , etc. It was a little disappointing that the men's steam room was broken all weekend. I had a facial done and it was nice. A little over priced compared (and thats with 20% off) to other facials I've had. The best part of our stay was the dinner at Waterfront. We debated if we wanted to go somewhere nicer or not. We ended up going to the Waterfront. The food there was OUTSTANDING. The service was amazing. I couldn't believe how good my tenderloin salad was! KUDOS to the kitchen and staff at waterfront, I would come back there just for that place! We had room service the next morning for breakfast and it was not very good. We had high hopes after waterfront but it didn't match. Food seemed old or bad quality.
Overall, I would definitely stay here again, but at a little better pricing. I wouldn't get a spa service again but I would certainly look forward to having dinner at waterfront. Nice Place!
p.s how about some sort of darkening shade for the rooms? Those blinds leave it pretty bright in the mornings?!?
- Official Description (provided by the hotel):
- Escape to the lake at one of the Midwest's most iconic destinations. Whether you are vacationing on a girlfriends' getaway, business retreat, romantic escape or fun filled family vacation, The Abbey Resort brings you the best of the Lake Geneva experience. The Abbey Resort, on the shores of beautiful Lake Geneva, features 90 acres of manicured grounds. This Lake Geneva resort features lodge inspired accommodations with contemporary conveniences and facilities. ... more less
- Reservation Options:
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- Also Known As:
- Abbey Resort And Spa
- Abbey Hotel Fontana
- Abbey Hotel And Fontana
- Abbey Resort And Fontana
- Abbey Wisconsin