My wife and I stayed at the resort over the MLK holiday weekend. The front desk and valet staff were fantastic. Our check in was flawless and during the stay they arranged for us to tour the villas and the suites. The valet took us around the resort despite the below 0 wind chill. The room we had was clean and updated however the shower had no water pressure.
We booked a spa package that gave us access to the Avani Spa pool. This separate pool area was awesome; the water is heated, the hot tub can fit up to 12 people, there is a sauna and steam room, and you can order food from your lounge chair.
We ate dinner at the Fontana Grill both Saturday and Sunday nights. The restaurant has a prime rib and crab leg buffet for $30.95/person. We had 8:30pm reservations. When we were seated we were informed that there were no more crab legs and the prime rib wasn't ready yet. When the prime rib did come out it was almost raw. They then cut it up and grilled it, served it, and it tasted like leather. The baked potato bar was ok but the potato I had wasn't fully cooked. Even though they couldn't get any food right, they did make it right by only charging us $10/person. Sunday nights dinner wasn't any better; had send back the steak as it was undercooked and my wife's ribs were overcooked.
Overall, I would stay at the Abbey again, but I would never eat dinner there again.
- Also Known As:
- Abbey Hotel
- Abbey Resort And Spa
- Abbey Hotel Fontana
- Abbey Hotel And Fontana
- Abbey Resort And Fontana
- Abbey Wisconsin
- Abbey Resort
- Official Description (provided by the hotel):
- The Abbey Resort opens its doors to a new and improved era of excellence after a $40 million redevelopment project. Overlooking Lake Geneva, the resort is situated on 90 acres of beautifully landscaped grounds and is the only full-service resort in the area that boasts lakefront property. For more than 40 years, The Abbey Resort has enjoyed success as a popular vacationing retreat. This treasured and famous landmark has undergone major renovations and refurbishments to further establish itself as the premier leisure and business destination of the Midwest. ... more less
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