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“Great Service” 4 of 5 stars
Review of Holiday Inn Fond Du Lac

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Holiday Inn Fond Du Lac
3.0 of 5 Hotel   |   625 W Rolling Meadows Dr, Fond du Lac, WI 54937   |  
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Ranked #3 of 12 Hotels in Fond du Lac
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Great Service”
4 of 5 stars Reviewed August 29, 2013

Amenities: Pool and courtyard a bit old but fairly acceptable
Food: Good but not great. I did enjoy their buffalo wings and beer.
Hotel Room: Comfortable. I have nothing to complain about.
Location: It is next to the highway but not a walking distance to parks (i guess this location targets people other than me who likes to take walks)..and this is the reason for one less star.
Service: GREAT!!! They sure have friendly service! I would definitely recommend and come back to this place.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis S, General Manager at Holiday Inn Fond Du Lac, responded to this review, August 30, 2013
Glad you enjoyed your stay with us. I will be sharing your comments with my great staff. They really do understand how important service is. The next time you stay we will tell you about the nature walk right down the street. This hotel is located in the industrial park so we are somewhat limited. Thank you for taking the time to write a review. We always appreciate what our guests have to say. We hope you will return soon.
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95 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Apple Valley, Minnesota
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 26, 2013

This hotel is fabulous! Everything from the front desk staff, rooms, pool area to the restaurant/bar. We have stayed here multiple times as our daughter attends college at Marian University. They give a discounted rate for the college so make sure you let them know if you are staying with them to visit the school! The rooms are always clean and the pool area is great for the kids. There is an arcade and shuffle board along with the large pool and hot tub. The restaurant/bar has great food and the staff was great! The same waitress (Mel) served us both nights we stayed and remembered what all of us had to drink when we returned for the second night. I highly recommend this hotel!!!!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis S, General Manager at Holiday Inn Fond Du Lac, responded to this review, August 28, 2013
Thank you for the very nice review. My staff loves to hear these great comments since some reviews can be negative rather than positive. They are a great team and treat our guests as if you were a part of their family. It sounds like you had a relaxing visit. Yes we do have a special rate for families visiting their college students. I'm sure we will be seeing you more this year. Once again, I want to thank you for writing a review and letting us know about your experience with us.
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Chicago, Illinois
1 review
5 of 5 stars Reviewed June 18, 2013

This hotel is a gem. Rooms are comfortable and the showers have world class water pressure. The restaurant food is decent and fairly priced. All of this pales in comparison to the great staff. This place is clearly well run. Of note during our visit was the waitress/bartender running the bar on a busy Saturday. We had dinner in the bar and despite the crowd, she went well out of her way (with a smile) to ensure we were fed and watered. As busy as she was, she even indulged a few requests at our table for silly Ice Cream drinks. If I were her I would have said no way. She may have made a face (good natured) but was on it without a fuss. Also worth mentioning was our waitress the next morning at breakfast. I needed an Ice Pack for a swollen eye and she helped me out with any ice pack and ointment for the road. I am sorry I missed their names. They should receive recognition for a job well done. This is our 2nd stay at the HI FDL...I will be back.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis S, General Manager at Holiday Inn Fond Du Lac, responded to this review, June 19, 2013
You just made our day and I can't wait to share this with my staff. As I have said in a lot of these reviews I have a great and caring staff, which is hard to come by these days. They treat our guests as if you were visiting their home. I would also like to thank you for taking the time to tell us how you enjoyed your visit with us. I hope the ice pack helped you on your ride home and we look forward to seeing you soon.
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Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2013

I had an outstanding experience at this Holiday Inn. Every staff member was extremely courteous and helpful. They went out of their way to make sure that they did everything they could to make my stay as enjoyable as possible. I was there for a business event and they were very accomodating. The food was excellent. The customer service was great, and I would highly recommend staying here.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis S, General Manager at Holiday Inn Fond Du Lac, responded to this review, May 21, 2013
Thank you for the great review. Once again, I can't say enough about the great staff I have. They really take pride in what they do. We all have such busy schedules these days so thank you for taking the time out of your busy schedule to write. We never think twice when we have a bad experience to write a comment but when things go well it is so easy to forget to take the time to write. We hope to see you again soon.
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Greenville, Wisconsin
Top Contributor
103 reviews 103 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
192 helpful votes 192 helpful votes
5 of 5 stars Reviewed April 29, 2013

Nice place for business meetings
The Holiday Inn in Fond du Lac is an older facility however it is well kept, maintained, clean and has well above average welcoming staff.

We have had several meetings at this hotel. The hotel has meeting rooms of varying size.

The meeting room we were in today was a mid-size room with a large board room table. This meeting room had its own private bathroom. The large board room table had many outlets which met our power consumption needs with us all having laptops, tablets and smart phones.

One side of the room had a whiteboard and the other had a large monitor / flat screen TV.

The hotel has complementary high speed internet. The internet is secured so see the front desk for a username and password.

The hotel took our lunch order in the meeting room and had our lunch waiting for us in the dining room at the time we requested. The service and food was excellent.

The easy access to the highway, central location between Milwaukee and the Green Bay/Fox Valley area, excellent service and staff and clean well kept facility caused us to book our next meeting as we were leaving.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis S, General Manager at Holiday Inn Fond Du Lac, responded to this review, April 30, 2013
Thank you for writing about our meeting facility. I believe this is the first review on business meetings which we do a lot of. Our location is great for meetings since there are four major cities around us within a hours drive. I was happy to hear that your meeting went well and we met all your needs. Again, I can't say enough about the friendly, caring, and hard working staff I have that make it happen. We look forward to seeing you at your next meeting in Fond du Lac and thank you again for the nice review.
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Milwaukee, Wisconsin
Top Contributor
57 reviews 57 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed April 16, 2013

We stayed the weekend here for the State Bowling tournament. Check in was quick and easy. We were given coupon vouchers for free breakfast and 10% off dinner at the hotel's restaurant. Every staff member we encountered were very friendly and helpful.

Our room was on the 2nd floor with easy access from Entrance door #2. I read the reviews here before booking and was worried that the room would be seriously outdated, but as we settled in I noticed it was not outdated at all! It was very nice with amenities that you won't find in other hotels (and we travel a LOT). There was a mini fridge and microwave, extra outlets on the modern desk for laptops, phone-charging, and even USB charging ports. The king bed was really comfortable, with multiple pillows labeled as FIRM or SOFT for your preference. The bathroom was nice, the extra toiletries such as make-up remover wipes were a nice surprise. The tub was outdated but SUPER CLEAN and that's all that mattered. Hot water never turned cold, which is a plus!! No fan in the bathroom though. Room service menu was extensive, food looked delicious.

The bed was absolutely dreamy. Best sleep we've had in a hotel bed. Woke up early to enjoy our free breakfast. The voucher let's you eat in the hotel's restaurant, you get 4 different choices for your meal, ie. Pancakes with choice of breakfast meat and coffee or juice. We didn't expect breakfast to be all that great but we were pleasantly surprised. There was also an All-You-Can-Eat Breakfast buffet option, which we chose. It was DELICIOUS and an unbelievable deal for being FREE breakfast. We filled our plates with french toast, warm syrup, eggs, bacon, sausage. There were so many options. Tons of pastries, muffins, cereal, fruit, warm cinnamon rolls with icing, yogurt, hash browns, oatmeal, etc. Never experienced a free hotel breakfast like this before. We will go back to stay here just for the breakfast! You also had the option of upgrading your free breakfast for an additional $7 to their premier brunch buffet. We opted out, because the free buffet was enough, but on our way out we peeked into the other buffet room and it looked world-class with many more options. Wow!!

The only downside about our stay were the kids/teenagers running down the hallway laughing and screaming at each other throughout the evening. Not the hotel's fault but it was a bit annoying because it lasted for a while. Walls seemed kind of thin, we could hear conversations from the rooms next to ours. But overall, excellent service and stay. We will stay here again if we are ever in the Fond Du Lac area.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis S, General Manager at Holiday Inn Fond Du Lac, responded to this review, April 22, 2013
WOW Thank you for such a nice review and for making my day. There is so much detail in your review which means you did see a lot of value in your stay with us. That is so important to us since we do have an older facility and want to make sure we provide those amenities that are important to our guests. We certainly hope that you will return to Fond du Lac to relax in the future or even a weekend getaway. Again thank you for your time and wonderful comments.
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Madison, Wisconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2013

We stayed 1 night for Mens state bowling. The check in was so easy. I had to get help 2x during my stay. The first was where to order pizza and they gave me 2 menus as each of them had a different opinion. But, that was exactly what we were looking for-local opinion.
The other time I needed help was we were already checked out and left something in the room. They issued me a key to go back.
The room was very nice, bed was comfortable and so the chair. Pool area is huge and very comforting. Duffy's steakhouse-service again was fantastic. I didnt eat but our friends did-2x and liked it.
the breakfast buffet was probably the best I have seen. lots of choices and good choices. I could have eaten everything.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis S, General Manager at Holiday Inn Fond Du Lac, responded to this review, April 10, 2013
Thank you for your comments and I hope bowling went well too. Like I've said many times in these reviews, it's the wonderful staff that makes the difference. We are very glad to hear you had a chance to relax and enjoy your stay. Again thank you and we hope you will return soon just to get away for a fun weekend.
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Additional Information about Holiday Inn Fond Du Lac

Address: 625 W Rolling Meadows Dr, Fond du Lac, WI 54937
Phone Number:
Location: United States > Wisconsin > Fond du Lac
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 12 Hotels in Fond du Lac
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Fond Du Lac 3*
Number of rooms: 139
Official Description (provided by the hotel):
The Holiday Inn Hotel of Fond Du Lac is an award winning hotel. From the moment you enter the lobby to the time of your check-out, our comfortable atmosphere and award-winning service will make you feel at home in Fond Du Lac, WI. Located at the intersection of Hwy. 41 and Military Road, minutes from the Mercury Marine Headquarters, Giddings & Lewis, Sheffield Measurement Inc, Grande Cheese, Quad Graphics, Agnesian Healthcare/St. Agnes Hospital, Marian College, University of Wisconsin Fond Du Lac, Fond Du Lac Moraine Park Technical College and several business districts. Our indoor recreation center has 9000 square feet of fun for the entire family. The hotel pool is the largest in Fond Du Lac. Duffy's Steakhouse and Sports Pub are located just off the lobby. This upscale hotel offers 139 guest rooms beautifully decorated and furnished with extras that make travel convenient. Free movie channels, a microwave, refrigerator, voice mail, automatic coffee maker, iron with board, hair dryer and rooms with free high speed Internet are just a few of the amenities that this hotel offers. The conference center offers meeting and banquet facilities to accommodate groups of 4 to 625 people, as well as meeting AV equipment and support services readily available. Whether you are traveling for business or pleasure, the Holiday Inn of Fond Du Lac is the perfect destination. ... more   less 
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Also Known As:
Holiday Inn Fond Du Lac Hotel Fond Du Lac
Fond Du Lac Holiday Inn

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