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“Great property, great rate” 5 of 5 stars
Review of Comfort Inn Fond Du Lac

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Comfort Inn Fond Du Lac
2.5 of 5 Hotel   |   77 Holiday Lane, Fond du Lac, WI 54935 (Formerly Baymont Inn & Suites)   |  
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Ranked #4 of 12 hotels in Fond du Lac
New Albany
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Great property, great rate”
5 of 5 stars Reviewed November 4, 2013

I was pleasantly surprised with the new lobby decor, updated breakfast room and very clean pool area. The sleeping rooms were in good shape and it is right next door to the Holiday Inn Conference Center. There's a lot to see and do in the area.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel N, Manager at Comfort Inn Fond Du Lac, responded to this review, November 5, 2013
Thank you so much for taking the time to comment on your recent stay here at Comfort Inn!

I am so happy to hear that you enjoyed your stay. We will continue to strive to create a warm and welcoming environment for all of our guests.

We hope to see you again on your future travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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45 people have reviewed this hotel

Traveler rating
    17
    12
    8
    6
    2
See reviews for
11
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14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Eddystone, Pennsylvania
1 review
4 of 5 stars Reviewed October 28, 2013

Rooms were clean, the staff was very accommodating, especially Sara, She was very helpful and friendly. She greeted us everyday she was there with a smile. She researched some places we needed to go to and she was very knowledgeable. The breakfast buffet was good and was fresh everyday

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel N, Manager at Comfort Inn Fond Du Lac, responded to this review, October 30, 2013
Thank you for taking time out of your schedule to share with us such positive feedback!

I have shared your comments with Sara as well as the entire staff and we all would like to say thank you! We take pride in our hotel and the customer service excellence we strive to provide to all our guests. We are so glad you enjoyed your stay.

We are looking forward to providing you an even more pleasant experience the next time you are in town.
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Stockholm, Sweden
1 review
5 of 5 stars Reviewed October 27, 2013

We were three retired aeronautical engineers from Sweden on a museum trip to the US in October 2013. We were heading for the EAA museum in Oshkosh, WI, on our last leg of our trip
when we decided to stop for the night in Fond Du Lac. Here we found Comfort Inn at Holiday Lane, just a shortdistance from the highway and we decided to stay for two nights. We were welcomed in the lobby by Sara Roloff who signed us in. The price was very reasonable and the atmosphere was very friendly. Sara was also very kind in helping us with information about the museum we were to visit the next day. Thank you very much, Sara!

The room was quite large and included all what a tired traveller could ask for. (Although the bed was a little too soft for my taste, but I got a good night's sleep anyway). Also, the room was clean, which I appreciate. Another thing I liked was that a breakfast was included in the price.

I'll gladly come back!

Ingemar Samuelsson

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel N, Manager at Comfort Inn Fond Du Lac, responded to this review, October 28, 2013
Dear Mr. Samuelsson,

Thank you so very much for taking the time to tell us about your recent stay here at Comfort Inn of Fond du Lac!

We are delighted that you enjoyed your stay. I am so very happy that Sara provided you with the customer service excellence that is always of the utmost importance to our team. We will continue to strive to provide all of our guests with the same great experience!

We hope to see you again soon in your future travels!
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McHenry, Illinois, United States
1 review
5 of 5 stars Reviewed September 29, 2013

We have a big family with a bunch of young children. Rachel made the reservation ABSOLUTELY PAINLESS. Upon check-in, which was later in the evening, Sara and her co-worker went ABOVE AND BEYOND in making our stay wonderful. We had a handful of special requests and she handled everything with a smile and the utmost professionalism. I will certainly stay in this hotel again, even if it happened to be a little bit further than some of the other hotels I could stay in because I am confident that the staff will continue to provide EXCELLENT CUSTOMER SERVICE!!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel N, Manager at Comfort Inn Fond Du Lac, responded to this review, October 2, 2013
We are absolutely thrilled that you took the time to tell us about your recent visit. Thank you!

I have shared your experience with Sara as well as our entire team! We are so happy that you and your family enjoyed your time with us here at Comfort Inn. It is our goal to continue providing the best possible customer service to all of our guests.

It is our hope to provide you with an even more pleasant experience on your next trip to the Fond du Lac area!

We look forward to seeing you and your family again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dakota Dunes
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2013

This hotel is a very Good place to stay The staff was Excellent the room was Great the Bed was the Best room was spotless bathroom as well this is a great stay if your traveling thru, very reasonably price plenty of restaurants in the area . Joe T

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel N, Manager at Comfort Inn Fond Du Lac, responded to this review, September 30, 2013
Dear Valued Guest,

Thank you so much for taking the time out of your busy day to inform us of your recent stay here at Comfort Inn Fond du Lac.

We are delighted to hear that you had a very pleasant stay. I have shared your feedback with our entire team to encourage the continuous efforts in making sure all of our guests share in the same guest satisfaction experience that you had!

We hope to see you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Strawn, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 27, 2013

This hotel is a fantastic place to stay in Fond du Lac! It has easy access to every where you might want to go around Fondy. Directly across the road as you leave the premises is a beautiful 27 hole golf course! Restaurants are close by. It has a real nice pool and hot tub as well!

Room Tip: They have a hot continental breakfast but do not have a restaurant on the premises. There are plenty...
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel N, General Manager at Comfort Inn Fond Du Lac, responded to this review, August 28, 2013
Thank you so much for taking the time to let us know about your recent experience here at Comfort Inn of Fond du Lac.

I am pleased to hear that you enjoyed your stay! We very much appreciate and value your feedback and will share it with our team. This will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockford, Illinois
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 22, 2013

The pillows were very lumpy & the bed felt like it was on an angle so I got only a little sleep & I arrived too late to change rooms/hotels. I called the next morning asking if they had a satisfaction guarantee (I was hoping at least for a discount), but was told the manager would call me when she came it, but it never happened. The room & breakfast were very basic, not worth the price. It's been a few weeks so the rest of the details are fading, but I recommend you stay away.

Room Tip: Go to a different hotel - there's a country inn & suites just down the road that I plan to t...
See more room tips
  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel N, General Manager at Comfort Inn Fond Du Lac, responded to this review, August 26, 2013
Dear Valued Guest,

I am very sorry to hear about your experience during your recent stay here at Comfort Inn Fond du Lac. We take pride in all that we do to meet the highest quality of standards for all of our guests.

I have shared this with our entire team to ensure that we will meet the needs of our guests in the future by communicating such instances so that they may be resolved immediately. We want all of our guests to experience a comfortable night stay and will use this information to create a better experience.

I want to apologize once again and hope that you may give us another opportunity to provide you with customer service excellence that we strive to provide here at Comfort Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn Fond Du Lac

Also Known As:
Fond Du Lac Comfort Inn
Address: 77 Holiday Lane, Fond du Lac, WI 54935 (Formerly Baymont Inn & Suites)
Phone Number:
Location: United States > Wisconsin > Fond du Lac
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 12 hotels in Fond du Lac
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Fond Du Lac 2.5*
Official Description (provided by the hotel):
Welcome to the Comfort Inn hotel in Fond du Lac, ideally located across the street from Mercury Marine Headquarters and minutes away from Miracle Mile, and a number of other famous destinations. Enjoy the many hotel amenities such as free breakfast, Wi-Fi Internet access, weekday newspaper, use of lobby computer, and free local calls. You will find the very best of comfort and convenience here! ... more   less 
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