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“Went for a fall getaway & discovered High Point doesn't clean the guest room bathrooms during a weekend stay.” 2 of 5 stars
Review of High Point Inn

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High Point Inn
2.5 of 5 Hotel   |   10386 Water St., Ephraim, WI 54211   |  
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Ranked #5 of 8 Hotels in Ephraim
Oswego, Illinois
1 review
2 helpful votes 2 helpful votes
“Went for a fall getaway & discovered High Point doesn't clean the guest room bathrooms during a weekend stay.”
2 of 5 stars Reviewed September 30, 2010

Visited Door County for a Fall weekend getaway. Weather was windy and cool but with so many things to do in Door County, we had a good time despite the weather. Only disappointment was the discovery that High Point Inn will only clean the guest room bathrooms if requested at check in. Otherwise they only empty the garbage and make the beds, IF nothing is on the bed. Management claims this is due to a limited time for cleaning staff. Not very sanitary or very inviting for a full service property.

  • Stayed September 2010, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 reviews from our community

Traveler rating
    33
    19
    5
    2
    0
See reviews for
31
13
1
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Lampe, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 22, 2010

The HighPoint Inn is on the north side of Ephraim outside of all of the hustle and bustle that Door County can bring. Actually, it's right between Fish Creek and Sister Bay going up Rt. 42. Awesome location for anything Door County has to offer. It's a great place to stay. There is a 'Splendor in September' promo being offered right now that was great. Buy 3 nights and get 1 free, plus free mini golf, a bottle of wine, and tickets to the American Folklore Play 'Guys and Does'. The play was super funny and totally worth going to. It's condo style which we have come to prefer when traveling. Everything we needed was provided even though we didn't do much cooking in the room. There is a nice outdoor pool that we were brave enough to go in the first day. After that the weather became colder and we used the indoor pool everyday which is also very nice. It also has a separate, very large hottub. There is a very cute little miniature golf course adjacent to the hotel that is fun. The service was great and the people were very friendly and helpful. There are a lot of great places to stay in Door County, but we will definately consider staying at the HighPoint again.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Mukwonago, Wisconsin
1 review
5 of 5 stars Reviewed December 8, 2009

Very nice and cozy... everything we wanted. Rooms have a fireplace, whirlpool tub, private deck...

Stayed September 2008, traveled with family
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Neenah, Wisconsin
1 review
4 of 5 stars Reviewed October 8, 2009

My family have been going to Door County every fall for 12 or 13 years. We have stayed at a few different places, but this one is by far the best one we have stayed at.

The staff are polite, courteous, and always willing to help out their guests. They make it a point to try to have someone at the front desk at all times, but there are times when there is no one there. The cleaning service is outstanding! They clean the bathrooms everyday and change bed linens every other day for people who stay longer than one night (which we usually do). The sinks and table are never sticky or dirty when we first enter the room and the carpets are very clean.

The rooms come in three types: 1, 2 or 3 bedroom suites; we usually stay in a 2 bedroom suite. Our room was very spacious and tastefully decorated, and the bedroom did not have an overabundance of pillows (it bothers me when there are 10 pillows for every bed). Our room had a kitchenette with dishes, glasses, and silverware. I always like this hotels because then you don't have to worry about forgetting to ask for silverware with your take-home desert. I don't use the fitness or business centers, but they always look nice and clean. However, I always use the swimming pool! The pool and jacuzzi are my favorite part of High Point, or maybe its just the fact that they allow you to go swimming when its cold outside that I like :-)

All of Door County is connected by two main highways, one on either side of the penninsula. They provide access to most everything you would want to see in Door County and most shops and hotels are right along these main drags. High Point is no different, it is located right on Hwy 42. From here, its not too far to go either direction of Door County and be back before dark, even in the late fall. The High Point property itself is beautiful. It is a relatively small hotel, but the property extends out from the building quite a ways and our room provided a nice view of a wooded area at the back of the property.

In short...
*Favorite Things --> swimming pool & access to shopping
*Least Favorite Things --> the cost (it is more expensive than your average hotel) and no continental breakfast

Despite my least favorite things, this is a place I would recommend to people looking to go to Door County and have a good time. I hope this helps someone make up their mind about where to stay.

Thanks for reading!

  • Stayed October 2008, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wisconsin
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed August 14, 2009

This was our first time at the High Point Inn, and we chose it because it was one of the few places to offer a three bedroom suite. It provided plenty of indoor and outdoor space for our family. There were few frills but the site was well-designed and practical for young children.

Although the furniture was recently remodeled, it is rather simple with a country theme that seems a bit old-fashioned. The open concept was nice, and the kitchen had plenty of room for serving food, including a bar counter with full-sized fridge and stove/oven. There were plenty of dishes for cooking. The bedrooms were simple and had room for a crib/air mattress in each if needed. The mattresses were shoing their wear but most of us were happy with them. The split bedroom design was nice for separating the children. The TVs were small but the DVD players were easy to use. The lighting was a bit dark in the evenings, though not more than other hotels. The highlight of the room was a very long porch that was fenced in and ran the length of the suite. The kids were able to run back and forth with their cars/balls and there was still room for a table/chairs and another seating area outside the bedroom. This was accessible from the living room and one of the bedrooms.

The pools were simple (no slides, etc) but adequate. The playground was a composite-type that was perfect for our children but would likely be small for older children. We did use the gas grills and they were in great condition, with tables beside them for easy serving. The front desk was very helpful with providing a vacuum for a spill in our room. However, room service was pretty minimal except for exchanged towels and beds being made.

The hotel is within walking distance of a mini-golf course and a good pizza restaurant, as well as multiple stores. You cannot walk to downtown Ephraim however.

We would consider staying here again as it met our needs. However, it was not exceptional. The price is high, but such is life in Door County in the summer.

  • Stayed August 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wilmette, IL
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed August 2, 2009

Overall, High Point Inn is a decent place to stay. The staff is very friendly and helpful. The common areas are well-maintained. The indoor and outdoor pool, game room and free public computer are all nice amenities. However, the two bedroom suites are very cramped-smaller than at other places we've stayed. There were also several things not operating properly in the room. One set of mini-blinds did not work properly, and one of the windows did not open. There were also several light switches in the room that did not work. One of the toilets clogged during our stay, and the desk clerk indicated that this was a common problem at the hotel. We would consider staying at High Point again, but it would not be our first choice.

  • Stayed July 2009, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Waukesha, WI
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 7, 2008

This was about our tenth time staying at Highpoint Inn. We love how clean it always is and where it is located but most of all we are so impressed with the people who work there.
Missy ( the General Manager) is just the sweetest person you would ever meet - she truly makes you feel like you are most important to her and you feel like she is just so happy you are staying with them. The rest of her team( Faye, Cathy, Karen, and Debbie) have certainly learned well from her as they also make you feel as if this is your home away from home.
We have stayed in many places across the country and have never been treated as wonderfully as we have been here!
We can hardly wait to return.

Gary and Rita
Waukesha, WI

  • Liked — Friendliness of staff, cleanliness, location
  • Stayed December 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about High Point Inn

Address: 10386 Water St., Ephraim, WI 54211
Phone Number:
Location: United States > Wisconsin > Door County > Ephraim
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Ephraim
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — High Point Inn 2.5*
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Also Known As:
High Point Hotel Ephraim
High Point Inn Ephraim, Door County, WI

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