The Osthoff Resort is huge! It is tucked away amid lots of farmland! The customer service at the front desk was pretty good...although she could have explained a little better how to get to our room...there was construction. Once we got to the room we were very impressed. Nice big suite with full kitchen...stocked with utensils....pretty much everything you need! Nice sitting area and big bedroom. Bathroom with shower and whirlpool tub. We ordered room service for breakfast which was ok. We ate at Osso's for dinner and it was very good. Do go into Elkhart Lake and try some of the restaurants. We ate at Paddock's and it was EXCELLENT! Excellent service, excellent food! We went to Sheboygan and ate at Field to Fork....very good! It is off season right now so it was very quiet...which was fine with us! I imagine the Osthoff is very busy during peak season. We did get a couples massage at the spa....very over priced...it was nice but too expensive!!