This was our second stay here for a track event at Road of America. The bellmen were so helpful throughout our stay. The bartenders were friendly. We had a suite in the main section of the resort. The bedroom was pretty small and could only accommodate a queen size bed...a bit small for a couple used to king beds. The air conditioner is at the front end of the living area so there is no direct air flow into the bedroom. With temperatures well into the 90's it would have been nice to have a better designed air conditioning system. We had a wonderful meal at Lola's. I highly recommend this property especially for families with children.