My stay was extremely disappointing. I will be contacting the manager directly to explain my experience. I had called ahead for a handicapped excessible room explaining I had a daughter in a wheelchair. I asked if there was a shower for her too. They said yes and I booked my room. When we arrived, my daughter could not take a shower....she could not even close the door to the bathroom for privacy because her wheelchair would not fit. The wheelchair barely fit between the bed and the dresser and she had to be pulled back by me to get out. It was beyond disappointing. It was enough to bring tears of frustration to both my daughter and my eyes. While I believe we deserve a full refund, I also want to emphasize the need to not mislead other potential customers who are handicapped. This is NOT a handicap accessible room.
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- Also Known As:
- Super 8 Eau Claire/Campus Area Hotel Eau Claire