My husband, son, and I reserved a standard flat room for one night. We went to visit our daughter for the weekend. She is a college student at UWEC. We checked in and received one free activity at Action City and two free water park passes. We were also given free complimentary breakfasts. Our room number was 223. The room and hotel were very, very nice, the room was clean and the beds were comfortable. BUT BEWARE! If you are a light sleeper this is not the place for you. You will hear every little sound your neighbors make as soon as you turn off your TV at night. The night we were there, there was a wedding reception. We were down the hall from the music and partying on the second floor. We also were above the outdoor patio for smokers. There were a group of group of 20 something men who took the party outside to this patio. We could hear every word they said, every "whoo hoo," every beer can opening, and heard the entire conversation when one of the men was negotiating the price on pizza and delivery. I agree with other travelers opinions that the sound proofing and construction was done poorly. On the other hand the management was very good about the situation when I called the front desk at 12:30 am. We really tried to stay there, but management could not control the public smoking patio and the situation was worse when the wedding reception was over and the wedding guests were kicked out of the reception hall. We packed up our bags and went back home. One more little glitch... the manager explained he would not charge us for the room and would give us full credit, but when I checked my bank account the next morning the transaction went through ... not once, but twice. I had to call them back to let them know they charged another debit to my account instead of a credit. They fixed the problem very promptly. Anyways, the water park and mini golfing were a lot of fun.
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- Also Known As:
- Metropolis Hotel Eau Claire