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“Had Much Higher Hopes” 2 of 5 stars
Review of Fanny Hill

Fanny Hill
3919 Crescent Ave, Eau Claire, WI 54703-9170
715-836-8184
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Ranked #31 of 201 Restaurants in Eau Claire
Price range: $17 - $17
Cuisines: American
More restaurant details
Restaurant details
Good for: Romance, Doing business, Outdoor seating
Dining options: Breakfast/Brunch, Reservations, Late Night
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Had Much Higher Hopes”
2 of 5 stars Reviewed July 17, 2013

We were in town from Texas and looking for a place to have a 50th birthday dinner for a family member. I called to make reservations and got an answering machine. I left my name and number and reservation request, but never received a call back from Fanny Hill. I called the next day and spoke with someone in person and was able to make our reservation for 8.

On the positive sides, the service was very good. Personable and attentive, the staff itself was the best part of the visit. The menu was also a plus. We had a group with a wide variety of ages and tastes and there was something good on the menu for everyone. The wines by the bottle offered a good selection at a variety of prices and varietals.

The problem was the execution. We ordered the cheese curds as an appetizer and several of the curds were breading only, with no cheese inside. The sliced tenderloin was ordered medium but came out well done (no pink at all). The New York Strip was ordered medium but came out medium well (small amount of dark pink in the very middle). The kids grilled cheese was perfect on the side up when delivered to the table, but the bottom was black and charred beyond what should be allowed out of the kitchen. Given the bottle section of wines, the wines by the glass was very disappointing.

The biggest disappointment was the inability of the restaurant to help make our 50th birthday celebration special. It wasn't the actual birthday of our family member (the birthday was last week, but this was the first day we could all get together), and when honest about that we were told, "It's too bad it isn't your actual birthday because then you would get a discount." We spent over $200 on the dinner and weren't looking for a discount, but the fact that Fanny Hill didn't offer a handwritten note, a visit from the chef or even a dessert for a 50th birthday was a big letdown.

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fanny H, Director of Sales at Fanny Hill, responded to this review, August 1, 2013
I'm sorry to hear your experience was not what you were hoping for. I hope you will give us a second chance to impress you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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67 reviews from our community

Visitor rating
    41
    12
    2
    10
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Eau Claire, Wisconsin
Senior Contributor
39 reviews 39 reviews
35 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
“Music,Views & Excellent Food”
5 of 5 stars Reviewed June 20, 2013

Deck dining at Fanny Hill is a very pleasant experience. On certain nights they have entertainment (music) on the deck which overlooks the Chippewa River.
We had the Garbage Salad which was excellent. Also the Coconut Shrimp appetizer.
Very relaxing evening in beautiful Eau Claire

  • Visited June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fanny H, Director of Sales at Fanny Hill, responded to this review, August 1, 2013
Thank you for your positive review, Michael! The Italian Garbage Salad is a guest favorite here at the Hill! We would love to have you join us again before the weather cools off!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
20 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Disappointing, expensive”
2 of 5 stars Reviewed April 24, 2013 via mobile

On occasion we would go to Fanny Hill for the Friday night fish fry until they changed the menu and omitted the all you can eat then reduced the size of the portions. We have been served fish so overcooked you could hit it with a knife and not even penetrate it, called the manager over and demonstrated this to him, he was not concerned. Never been back, it us a shame this used to be a real treat. SAD

  • Visited October 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winona, Minnesota
Contributor
11 reviews 11 reviews
9 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Easter Buffet”
5 of 5 stars Reviewed April 1, 2013

My friend and I wne to Fanny Hill for their Easter Buffet. Having been there in the past for their Mother's Day Buffet, I had high expectations for Easter. I was not disappointed. Everything was labeled, the variety was wonderful and the service was great. I was particularly impressed with the Rosemary and Fennel Roast Pork loin and with the Corned Beef Hash. They also had two whole smoked salmon, Norwegian Lox and cream cheese to serve on their mini bagels. The dessert table had only 3 or 4 selections, but they were good. I would certainly go back.

  • Visited March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Senior Contributor
39 reviews 39 reviews
20 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
“Holiday Tradition well preserved...”
5 of 5 stars Reviewed January 29, 2013

In early January I hosted our extended family to a gathering at Fanny Hill for 13 and our first grandson, We chose the Sunday afternoon brunch and were treated to a variety of great choices. From smooth velvet hollindaise on the eggs benedict to fresh made waffles with berries served hot and crisp all options fit us well.

A festive mood and attentive wait staff helped the holiday decorations come to life. All the traditional trimmings were there. Santa sauntered past and an electric trains sounded off as whisked around the bar area. People lingered and conversion was cheerful as everyone took there time to enjoy the family get together.

Fanny Hill will always be a delightful place to visit. Service and fine dining puts them over the top.

  • Visited January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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