A beautiful location. A very active environment. The hotel, was not what i expected. It is very outdated and needs major updates. It's definitely overpriced. When i went in to my room, it was missing a desk and other small stuff, but that was fine, because i didn't need it. When i walked into the bathroom, it was disgusting! There was not only a ring around the toilet, it was like it hadn't been cleaned for ages. I called the front desk, but no one answered. I then went there physically. They were very kind and polite and said they would take care of the problem. The responsiblity was handed to one person who handed it to another to another. The person who cleaned the toilet then said there's nothing they could do and needed special chemicals they didn't have. This all while paying $110/night. I said being in good spirits, let it go because they made an effort to correct the situation. Then when i turned on the hot water, there was none. I then went again to the front desk and complained. Then they changed my room. The second room was cleaner and was not missing anything. It also had a clean bathroom, and it only took 5 minutes to get hot water.
Then next day was alot of fun at the resort. We skiid all day long. But I know for a fact I will never stay at this resort again. There are motels and hotels around which charge less and are alot better.
- Also Known As:
- Alpine Valley Hotel East Troy