Unfortunately, our experience began badly and did not improve. We were early, and as our rooms were not ready, we sat in the lobby (very nice and clean) to wait for check-in time. Employee went off-duty and did not let the next clerk know we were waiting. He also did not inform her that the hot tub was not in working order. After checking again, she apologized and efficiently got us into our rooms.

The carpets were stained and worn, and the bathroom sink had a crack in it. We also found a half-eaten bag of popcorn in one of the dresser drawers. One of the bed pillows had orange stains on it. The room was, however, large and relatlively clean with the exception of the above.

I requested a late check-out about 1 hour before check-out time and was refused. I understood as it was a very late request and a Sunday, and possibly staff were let off early and wanted to get their cleaning done to go home. What bothered me was that I asked, and the clerk just said "Check out time is at 11". No "sorry" or explanation. I felt this was rude...or certainly unfriendly at best.

The breakfast was good with many choices. The curtains, however, were incredibly wrinkled and the upper story ones were stained copper brown with water stains.

Another trip and exposure to different employees might have made a difference, but even with the good things this hotel had to offer, it left a bad taste in our mouths and I don't think we would go back.

Nicely renovated room with spacious bathroom, granite counter tops, fresh bedding and mini-fridge. The smell of fresh-baked cookies permeated the lobby and check-in, check-out were a breeze. Shared the room with my 79 year old mother and the creaking bathroom door did wake
both of us during the night. But otherwise it was beautiful, clean and renovated.

We chose this hotel because there was nowhere to stay in Whitewater (college town 15 miles north). Not a bad place - beds were comfortable and room was spacious although the pull out sofa had seen it's better days. Reasonably priced for the amenities (suite-style room, queen beds, fridge, microwave). It is a bit off the main drag and difficult to find at night - they could use better signage. Close to I-43 and retail locations. The breakfast was a little weak -- we had to keep asking them to refill things -- ran out of scrambled eggs, sausauge, etc. and it seemed that no one was in charge of watching when things ran out. Also seemed like there were family members of the workers hanging out in the lobby -- small children were going in and out of the office area which we thought was a little odd.

There are two "chain" hotels in Delavan. I chose this one because the other one looked scary. It was a good choice. It was nicely decorated and pretty clean. The bedding was of good quality. The staff was very friendly. Yes, the carpet is kind of old and gross. Don't let that scare you away. A little overpriced for what it is, but they really don't have any competition. If you have to stay in Delavan, and a B&B is out of the question, this is the place.