We were looking forward to returning to Lake Lawn, but their lack of customer service won't have us returning ever again. We stayed in November and had a good experience. We looked into staying again and inquired about rooms and availability for a January stay a month prior. I was told that the rooms were only available for 2 night stays and that I could be put on a waiting list. I could not understand why such a thing existed especially in a non prime time month such as January. I place several calls to the management and left messages sharing my dissatisfaction. No one ever return my calls. However, as to add insult to injury, someone from reservations called a day before we planned on staying there, to tell us a room was available. Really? Well needless to say we told them they could keep their room and we would not return. Honestly you would think this was the Bellagio. No wait- we would have had better service there!
- Official Description (provided by the hotel):
- Lake Lawn Resort is nestled on over 250 wooded acres with 2 miles of shore line on beautiful Delavan Lake. Founded in 1878, Lake Lawn Resort has been one of Wisconsin's most popular destinations for both leisure and business travelers. With a rich history of traditional Wisconsin hospitality, Lake Lawn Resort provides a virtually endless array of fun and exciting activities. From cozy romantic getaways and full-fledged family outings to memory-making meetings and special events, Lake Lawn Resort offers something special for just about everyone. Making Lake Lawn Resort an even bigger temptation is its proximity to Chicago, Milwaukee, and other metropolitan cities, only twelve miles west of Lake Geneva. It is a big resort that has all the charm, comfort and attentive service of a small inn. It is truly the resort for all season and for every imaginable reason. ... more less
- Reservation Options:
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- Also Known As:
- Lake Lawn Hotel Delavan
- Lake Lawn Delavan