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“Over Priced” 3 of 5 stars
Review of BEST WESTERN Crandon Inn & Suites

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BEST WESTERN Crandon Inn & Suites
9075 E Pioneer Street, Crandon, WI 54520   |  
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Ranked #1 of 2 Hotels in Crandon
Milwaukee, Wisconsin
Top Contributor
183 reviews 183 reviews
115 hotel reviews
Reviews in 80 cities Reviews in 80 cities
96 helpful votes 96 helpful votes
“Over Priced”
3 of 5 stars Reviewed March 15, 2013

I will say that the rooms are very nice but I do have to say that the Hotel is WAY over priced for the area. I can understand during the summer months or during Hunting season but when you can only get 4 guests in your hotel on a weekday during the winter they should lower there prices to induce ppl to stay!
I have stayed at the Mole Lake Casino Hotel where rooms are also nice and pay $49.00 vs $99.00-108.00. In addition after a very long day and a very long drive I was looking so forward to the hot tub and they didnt even tell me that it was broke. I would have stayed in Mole Lake, for less money and better ammenities. I have stayed here many times but I think this was my LAST stay at this property.

Room Tip: I will say that the rooms are nice!
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  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal G, Manager at BEST WESTERN Crandon Inn & Suites, responded to this review, August 29, 2013
We here at Crandon Inn & Suites are very sorry to hear that your experience with us was less then satisfactory. We strive to meet and exceed all of our guests requests or expectations. It seems in this case we have fallen short of that goal and I do apologize for the inconvenience of the hot tub not working properly. We have since had it serviced and is in working order. I invite you to return to our property for a second chance to make things right, as customer service is important to us. "Stay with people who care" is not just a slogan for us at Crandon Inn & Suites, but rather a motto we work very hard to uphold. Thank you for your feedback. It has given me insight into the guests point of view and has given me a new goal to work towards.
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70 reviews from our community

Traveler rating
    44
    19
    5
    2
    0
See reviews for
30
19
3
14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Milwaukee, Wisconsin, USA
1 review
5 of 5 stars Reviewed January 26, 2013

We enjoy going to the Best Western in Crandon, wi, because of its cleanliness. The breakfast is also very nice and convenient. We love
E the comfortable beds, it is like sleeping on a cloud. We always try to find a Best Western when traveling.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal G, Manager at BEST WESTERN Crandon Inn & Suites, responded to this review, August 29, 2013
Thank you for your feedback on your experience at our property. We strive to be sure each room has superior cleanliness and each guest has a unique and relaxing stay. We thrive on the thoughts and opinions of our guests, by reading your reveiws we are able to make any changes needed or in this case continue on with our personalized customer service and surpassing your hotel expectations.
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Round Lake, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 18, 2012

We stayed there for 2 nights in November and for us was a great pleasure. Best Western Crandon is a very nice and silent hotel located just half of a mile from downtown, next to highway 8 and to some stores. The suite was spacious and very clean, the breakfast was very good with everything for the morning and in the room we had coffee maker (with good coffee), fridge, microwave etc. Our grandson enjoyed the pool. A special thank you for miss Kalata, general manager, who did the best to offer us a great suite.
I would recommend this hotel for everybody in every season.
Vasile S.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Michael, Minnesota
Top Contributor
54 reviews 54 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 16, 2012

This was our first stop on a 4700 mile motorcycle trip. A great hotel to stay at, in a beautiful area of northern Wisconsin. The rooms were very nicely appointed, the breakfast was great, and the hotel rooms had everything you need for a comfortable stay, ie., microwave, fridge, TV, shower, tub, couch, et. al. Very comfortable, and at a reasonable price. Great staff. Very nice!

Room Tip: HOG, AAA, AARP discounts! Suites are very nice!
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UP
Top Contributor
68 reviews 68 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 8, 2012

This hotel is new to the area and is a great place to stay. The staff is friendly and willing to help you decide what to do for the day. The rooms are clean and comfortable. The breakfast is good. I would recommend this hotel.

Stayed July 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Top Contributor
56 reviews 56 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 31, 2012

We enjoyed our spacious room. Very clean and comfortable. Desk staff were pcourteous and helpful. Our only disappointment was with the included continental breakfast. No fresh fruit, very limited choices.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 19, 2012

Just because the Crandon Best Western is the best game in town (for miles), doesn't mean that they shouldn't try harder.

Front desk personnel doesn't make an awful experience, but when I arrived, the front desk attendance was in a tank top. The second attendent was in shorts, flip flops and a sports T-shirt. Both polite, but unprofessional in appearance.

Here is the short list of things that I was displeased with: The bathroom floor hadn't been cleaned since the last guest (the drip spots on the floor near the toilet clued me in... gag...) and there were dust bunnies swirling the bathroom floor as well. There were hairs in the bathroom sink and the tub drained painfully slow--I had water around my ankles as I was showering. Also, while I seldom use the amnenities provided (soap, shampoo, etc), there were clearly more offered the second night which leads me to believe that it wasn't fully stocked the first night that I was there.

The walls are pretty thin; I heard the TV in the suite next to me and clearly heard footfalls both outside my door and above me.

Things that went well: the beds are clean and comfortable, there were lots of different types of pillows to choose from (firm, soft, feather, synthetic, etc). It is decorated nicely (as one would expect). The pool area looked fun (though I didn't have time to actually experience it myself) and it looked like folks were enjoying the continental breakfast (waffles, yogurt, apples, muffins).

I only rated it 2/5 because for a Best Western, they really should be on their "A" game more. I would expect some of this out of a li'l podunk roadside motel, but not from a national chain. They need to do a better job, bottom line. There's a reason I don't stay in the roadside motels.

Room Tip: They do have AARP and AAA discounts.
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  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Crandon Inn & Suites

Address: 9075 E Pioneer Street, Crandon, WI 54520
Phone Number:
Location: United States > Wisconsin > Crandon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Crandon
Price Range (Based on Average Rates): $
Number of rooms: 46
Official Description (provided by the hotel):
Nestled in the beautiful Nicolet National Forest, Crandon Inn & Suites is a 3 diamond AAA rated hotel. Located within miles of great fishing lakes, hiking trails and adjacent to the ATV/snowmobile trail. We are award winning for cleanliness and show each guest that we truly embody the "Stay with people who care" mantra. So, when looking for peace and quiet or an outdoor adventure you can be sure Best Western Crandon Inn & Suites is your destination to your destination. ... more   less 
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Also Known As:
Crandon Best Western

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