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“Nice place, friendly people” 3 of 5 stars
Review of AmericInn Hotel & Suites Chippewa Falls

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AmericInn Hotel & Suites Chippewa Falls
2.5 of 5 Hotel   |   11 West South Ave., Chippewa Falls, WI 54729   |  
Hotel amenities
Ranked #5 of 12 Hotels in Chippewa Falls
WI
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Nice place, friendly people”
3 of 5 stars Reviewed January 20, 2014 via mobile

Had a newly remodeled room, sufficient and clean, great pool area, our 8 year old had a fun time. Breakfast is a typical extended continental. The downfall is thin walls. While the hotel staff were polite and helpful, I have to wonder about the parents of other children who were there. Their kids ran up and down the halls and would keep opening the doors and closing them late into the night.

Stayed January 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at AmericInn Hotel & Suites Chippewa Falls, responded to this review, January 22, 2014
Thank you for your review of our hotel.

We are glad that your stay was mostly enjoyable, with the exception of some noisy guests near your room. We do try to make sure that all guests abide by our hotel-side quiet hours, but sometimes the enforcement of these hours is more difficult. I am sorry that this negatively effected your stay.

Again, thank you for your review, and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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147 reviews from our community

Traveler rating
    63
    33
    29
    11
    11
See reviews for
86
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14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
Minocqua
1 review
5 of 5 stars Reviewed January 20, 2014

The beds, bedding and pillows were very comfortable! The front desk staff and breakfast room staff were friendly and helpful. Check-in was a breeze; quick and easy. It appears that they are doing some renovating and updating.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at AmericInn Hotel & Suites Chippewa Falls, responded to this review, January 22, 2014
Thank you for your review of our property.

We are very glad your stay with us was so enjoyable. You are correct, we are in the midst of updating all of our in-room sinks with granite countertops and new faucets.

I hope that you can stay with us again to see all the new updates once they are completed.

Thanks again!
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Elk Mound, Wisconsin
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 30, 2013

The customer service was so poor over the phone, we didn't even book the stay. Apparently, by fire code this hotel is unable to book more than 5 people in a room. As a family of six, four being young kids, this arrangement wouldn't work for us. They were unwilling to answer our questions or work with us in a polite, respectful manner. This is the most absurd policy that I've ever heard of!

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at AmericInn Hotel & Suites Chippewa Falls, responded to this review, January 3, 2014
I am sorry that you felt you were treated rudely by me and my staff.

As stated in both the conversation with my desk clerk and with myself, the local fire code only allows for up to 5 people in any of our guestrooms. I understand that this is somewhat difficult for your family of six to find accommodations, this is why we suggested possibly getting you two adjoining rooms so that your family could still be together, unfortunately this option was not favorable to you.

My staff and I try to accommodate all the needs of our guests, however, we can not ethically allow any guest to break the law in our hotel.

Again I am sorry that you felt that you were treated rudely and that we were not able to work out an arrangement that worked both parties.
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Onalaska
1 review
5 of 5 stars Reviewed December 20, 2013

Nice place with a great pool for little kids (under 10). The water slide was a hit and the hot tub was huge! It was open late too so we could stay in the pool area after "quiet hours". One staff member was a bit rude, but we didn't let her ruin our fun!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Manager at AmericInn Hotel & Suites Chippewa Falls, responded to this review, December 23, 2013
Thank you for your review.

We are glad that you and your family had an enjoyable stay and were able to take advantage of our pool area.

Please think of us again the next time you are in the Chippewa Falls area.
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Ladysmith, Wisconsin
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2013

Nice overnight get away for the grandkids. They enjoyed the pool area. the room was clean and fresh. Only improvement would have been the size of the bathroom, too small to enter and close the door without risking stubbing your toes!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at AmericInn Hotel & Suites Chippewa Falls, responded to this review, December 12, 2013
Thank you for your review of our property.

We are very glad that you and your grandson had an enjoyable stay. Kids(and adults)sure love our pool area.

We hope that we will can accommodate you the next time you're in the Chippewa Falls area.
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Orr
1 review
5 of 5 stars Reviewed December 4, 2013

We always stay here when we are traveling thru to visit family south of here. The rooms are clean, Location is easy to get to. The staff is always friendly and very helpful. Hot breakfast is awesome!!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at AmericInn Hotel & Suites Chippewa Falls, responded to this review, December 6, 2013
Thank you for your review of our property.

We are very happy your last stay with us was really enjoyable for you and your family.

We hope we can serve your lodging needs the next time you're in Chippewa Falls.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul
1 review
3 of 5 stars Reviewed November 29, 2013

Hotel rooms were nice and staff was nice. Pool area is great, but completely packed with non-hotel people who pay to use the pool. Waterslide is not open before 4pm so very little time for hotel guests

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at AmericInn Hotel & Suites Chippewa Falls, responded to this review, December 2, 2013
Thank you for your review of our property.

I am sorry that you felt the waterslide was not available long enough for your family during your stay.

Due to state statutes we are required to have a Certified Life Guard in the pool area anytime the waterslide is in operation. With this in mind we schedule the lifeguards as best we can to maximize the availability of the slide for our guests. This is why we have the slide available every Mon-Thu from 4pm-8pm; Fri 4pm-10pm; Sat 8am-10pm; and Sun 8am-8pm during the school year. During the summer months, we also have the slide avail 8am-Noon Mon-Fri.

Again, I am sorry that your stay wasn't totally enjoyable for you and your family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AmericInn Hotel & Suites Chippewa Falls

Address: 11 West South Ave., Chippewa Falls, WI 54729
Location: United States > Wisconsin > Chippewa Falls
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #5 of 12 Hotels in Chippewa Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — AmericInn Hotel & Suites Chippewa Falls 2.5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Americinn Motel & Suites Chippewa Falls Hotel Chippewa Falls
Americinn Motel And Suites Chippewa Falls
Americinn Hotel Chippewa Falls

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