I have stayed at this hotel many times. Everytime I has warmly greeted and made to feel welcome. The room and bathroom were clean. The breakfast had a variety of items to choose from and the coffee was great. Over the years, any time I had a question or issue the staff addressed my concern swiftly and rectified the situation to my satisfaction.

I was staying at this hotel while visiting family for a baby shower. The female desk attendant was very friendly. That was pretty much the only good thing about the hotel. The room my son, my sister, and I stayed in smelled strongly of mildew, and the door frames were rusted. The bed was like laying on a slab of concrete. The continental breakfast was average in taste at best. We had left for the day, and when we returned that night, the room had not been cleaned. While this wasn't a big deal to us, we did need towels. My sister went to the front desk, where there was a male attendant. She asked about the room, and the attendant told her that the housekeeping staff had not shown up that day. She asked if we could get a small discount because the room had not been taken care of, and was told no - too bad. We did get another set of towels. We payed $129 a night for a $59 a night room. I will never stay there again, even if I have to sleep in my car next time!

we first arrived and went to our room, to get our bathing suits on to swim..we get in the pool room and it is absolutely dirty..i was going to shower to rinse off the chlorine and in the shower drain was about a half inch thick of green slime. that you can tell noone had ever cleaned before..the water pressure was breaking up the slime into pieces in the bottom of the shower..so im like whatever im going up to the room..i get up to the room and my husband said he was in the bathroom and the toilet was leaking..so he tried to clean it up and realized as he was cleaning that there were pubic hairs all over the bathroom floor!! so gross! so i called the front desk and told the gentleman and so he says he would give us a different room, but says he will look it over first..well we get into our new room and i check the bathroom floor in there! pubic hairs all over this bathroom floor too!! the front desk clerk came and saw it, so he actually came and cleaned up the floor for us. he did give us a small discount but from $100 a night to $90 a night..pretty expensive for the crappy sleeping conditions..i have stayed at americinns many times other places..but i will never stay at the one in burlington ever again

Very clean rooms, friendly, helpful staff. Good breakfast.