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“One of the worst hotels I've ever stayed in...” 1 of 5 stars
Review of AmericInn Lodge & Suites Burlington

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AmericInn Lodge & Suites Burlington
2.0 of 5 Hotel   |   2709 South Browns Lake Drive, Burlington, WI 53105   |  
Hotel amenities
Ranked #2 of 3 Hotels in Burlington
Certificate of Excellence
Indiana
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“One of the worst hotels I've ever stayed in...”
1 of 5 stars Reviewed September 12, 2011

I was staying at this hotel while visiting family for a baby shower. The female desk attendant was very friendly. That was pretty much the only good thing about the hotel. The room my son, my sister, and I stayed in smelled strongly of mildew, and the door frames were rusted. The bed was like laying on a slab of concrete. The continental breakfast was average in taste at best. We had left for the day, and when we returned that night, the room had not been cleaned. While this wasn't a big deal to us, we did need towels. My sister went to the front desk, where there was a male attendant. She asked about the room, and the attendant told her that the housekeeping staff had not shown up that day. She asked if we could get a small discount because the room had not been taken care of, and was told no - too bad. We did get another set of towels. We payed $129 a night for a $59 a night room. I will never stay there again, even if I have to sleep in my car next time!

  • Stayed September 2011, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
5 Thank aab0928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager531, Manager at AmericInn Lodge & Suites Burlington, responded to this review, September 29, 2011
Thank You for your reply. Your feedback helps us improve our hotel for you and our future guests. Hopefully you will give us another opportunity to serve you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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59 reviews from our community

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STURGEON BAY
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 9, 2010

we first arrived and went to our room, to get our bathing suits on to swim..we get in the pool room and it is absolutely dirty..i was going to shower to rinse off the chlorine and in the shower drain was about a half inch thick of green slime. that you can tell noone had ever cleaned before..the water pressure was breaking up the slime into pieces in the bottom of the shower..so im like whatever im going up to the room..i get up to the room and my husband said he was in the bathroom and the toilet was leaking..so he tried to clean it up and realized as he was cleaning that there were pubic hairs all over the bathroom floor!! so gross! so i called the front desk and told the gentleman and so he says he would give us a different room, but says he will look it over first..well we get into our new room and i check the bathroom floor in there! pubic hairs all over this bathroom floor too!! the front desk clerk came and saw it, so he actually came and cleaned up the floor for us. he did give us a small discount but from $100 a night to $90 a night..pretty expensive for the crappy sleeping conditions..i have stayed at americinns many times other places..but i will never stay at the one in burlington ever again

  • Stayed August 2010, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank YOMAMMASturgeonBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 22, 2010

Very clean rooms, friendly, helpful staff. Good breakfast.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kauaiisheaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed February 8, 2010

I recently spent two days in Burlington, Wisconsin for a meeting. I stayed at the AmericInn in Burlington. The staff was exceptionally friendly. From the moment I checked in, to during my stay, the quality of the staff, their attentiveness, and attention to my needs was equal to a 5 star hotel. I know there are no 5 stars in Burlington, it was nice to be so well cared for especially during the morning or my checkout.. The continental breakfast was a nice touch, and the room was clean and spacious. I was surprised that the bathroom towels were soft and fluffy. Usually at a hotel like this, you tend to find worn linens. Not the case here, the bedding and towels were clean, white and very soft and fresh. The indoor pool was a nice touch and I noticed a lot of families were enjoying it. And they had a small business center that allowed for free printing of airline boarding passes. The available, free maps also helped me around the city.

Thanks to the AmericInn, my stay was much warmer and pleasurable than the Wisconsin winter. I will definitely return.

  • Stayed February 2010, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank KollegeKlubMadison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHicago
Level Contributor
122 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed September 23, 2009

I've stayed here a number of times in the past, mostly because there were few other choices.
Worst experience: Toilet clogged. Instead of fixing the problem by having the attendent work on the toilet or by calling a plumber, they gave me a plunger and suggested that i work on it myself. When I was unable to correct the problem, they still refused to call a plumber. I asked for a room change since I was with my two young boys and NEEDED a toilet. They offered to do so but I was in a suite and they offered a regular room. They would not make an adjustment on the bill. Bad toilet. Small room. No refund. Indifferent staff. Very unsatisfied. Thank goodness they opened a nearby Baymont Inn and that's where I now happily stay when I visit the area.

  • Stayed March 2009, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank FrankieFile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southwold, United Kingdom
Level Contributor
489 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 433 helpful votes
3 of 5 stars Reviewed September 26, 2008

Decent sized room with fridge and microwave
nicely located close to the village of Rochester
clean and tidy except for the bathroom which had some mould
good continental breakfast
reception staff pleasnt and helpful

  • Liked — location
  • Disliked — mould in bathroom
  • Stayed September 2008, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
    • 3 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank alfie50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha Nebraska
Level Contributor
53 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed July 12, 2004

This is a nice clean new hotel in a small town area. It is very near Alpine Valley for concerts. The staff is friendly, rooms are clean, and the continental breakfast is good. What more could you ask for?

Helpful?
4 Thank raska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about AmericInn Lodge & Suites Burlington

Address: 2709 South Browns Lake Drive, Burlington, WI 53105
Location: United States > Wisconsin > Burlington
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Burlington
Price Range (Based on Average Rates):
Hotel Class:2 star — AmericInn Lodge & Suites Burlington 2*
Number of rooms: 50
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