The staff is friendly and very welcoming. The lobby, elevator and room were all very clean. Just one leftover candy wrapper under the coffee area but easy to miss. Bathroom toiletries could have been of a higher quality? Pantene hair care products? Vaseline lotion? Soap was yummy. Cable tv was great, wifi was a snap to use and super speedy. Sheets were a crisp, cool percale, pillows perfect, mattress nice and firm with no sags and there were plenty of fluffy towels. Breakfast was fresh fast and hot. Love the waffles and the sausages were very good also. Nice selection of coffee. I know it was booked solid due to the holiday weekend with lots of little ones traveling however the running in the halls around 9:45 each evening wore on me. Never the less, I'd stay again-it felt safe and comfortable to a woman traveling alone.