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“Honest objective review” 4 of 5 stars
Review of BEST WESTERN Arrowhead Lodge & Suites

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BEST WESTERN Arrowhead Lodge & Suites
600 Oasis Road, Black River Falls, WI 54615   |  
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Viroqua, Wisconsin, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Honest objective review”
4 of 5 stars Reviewed February 16, 2013

This was our first time staying here. We live in Viroqua and frequent the casino in BRF and were not able to get a room at the casino. We stayed in a queen room. It was very small. The bathroom didn't have any heat ducts and was adjacent to the outside wall. There is a heat lamp but the bulbs were replaced with non-heating bulbs, It was freezing cold as it was 9 degrees outside.

We had luck at the casino so we decided to stay a second night. The clerk told us our card was rejected. We called the bank and they had no problem. We walked across the lobby to the ATM and got cash from the same card without error. Chalk it up to incompetence.

On the bright side this hotel is very reasonably priced. There is a great breakfast included. The hot tub and pool were very nice.

We will stay here again but get a King room for $10.00 more. They are much larger.

Room Tip: Go for the King room instead of the Queen.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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230 reviews from our community

Traveler rating
    99
    86
    23
    12
    10
See reviews for
73
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 16, 2013 via mobile

This hotel is super cute! Very clean, bed is comfy, staff is friendly and rates are affordable! There are lots of places to eat nearby, easy access to the interstate.
I will most likely stay here in the future.

Stayed February 2013
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Center Line, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2013

Had the opportunity to stay here on our anniversary. What a "Great Place".
Had a suite with whirlpool, very nice, very clean and an excellent staff that
answered every question and concern in a professional and knowledgeable
manner. I would recommend this place to anyone that is looking for lodging,
food and just a great place to relax, I've stayed at other B/W this one is without a doubt
above the rest......

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dousman, Wisconsin
Top Contributor
67 reviews 67 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 2, 2013

We booked this hotel on the internet having never been there before. That can be scary! We spent one night (New Year's Eve) in a King whirlpool room. The room was very large and the whirlpool was clean and fit two of us comfortably. The hotel staff was very friendly on check in in spite of being very busy. There were lots of groups checking in to spend the holiday there. This was concerning at first, because I thought there would be a lot of noise and partying going on. If there was, we never heard it. Our stay was quiet and very pleasant. When we got up in the morning, it was 20 degrees below zero!! I think we'll visit during warmer weather next time!

Room Tip: Even number rooms on the second floor have a nice view.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fountain City, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 26, 2012

I stayed at this hotel 3 nights a week from September through November. The rooms were always clean and fresh and quite comfortable. Pradeep Kumar, the Front Office Manager was accomodating and attentive to my requests. He was able to negotiate a workable room rate and was always interested in my comfort there. The breakfasts are hot and a variety of choices were offered. The lady who served and maintained the dinning area was delightfully friendly. Lynne

Room Tip: I worked nights ad slept days and had no problem with noise on either the ground floor or second flo...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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lewiston
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2012

we have been going to best western every year for at least the last 6 years for our anniversary the staff are excellent we have never had a problem with room or food one year for our anniversary we got a bottle of wine there was it was my husbands birthday and one of the housekeepers that has been there since we have gone there had put balloons on our door and had happy birthday on it so sweet i know for us we will keep going back there it is so awesome!

Room Tip: they are all good!
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Arrowhead Lodge & Suites

Address: 600 Oasis Road, Black River Falls, WI 54615
Phone Number:
Location: United States > Wisconsin > Black River Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Black River Falls
Price Range (Based on Average Rates): $
Number of rooms: 143
Reservation Options:
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Also Known As:
Best Western Arrowhead Hotel Black River Falls
Best Western Black River Falls
Black River Falls Best Western

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