We used to go to Applebee's for work lunches back in 2009-2010 and it used to be awful. We dreaded having to meet people there for lunches. We at one time got filthy glasses and when replaced we got even dirtier glasses. We ended up going out to the car and brining in bottles of water to drink out of....Like I said awful!
However, we decided to try Applebee's again after taking a break for about two years. We love the new feel of it. The manager "Josh" is really front and center and touches all the tables. Each time we've been in he has been present and always asks us and each table how things are. IF there is an issue we now know he will be able to help us. The bathrooms are cleaner than they used to be as well. It just feels as though they care about their service now...So thanks for stepping it up Applebee's!
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