We stayed there 2 nights ago. Woke up to 2 inches of water overflowing from the toilet and the bathtub. Everything we had was wet... soaked with toilet water. I even had to throw my toothbrush out because it was so gross. During the night my boyfriend's finger bled on the sheets. i called this morning for a refund and they said that they tried to CHARGE US for the damages in the room and they had NO IDEA what could have possibly gone on in that room. The manager, Melissa (I think her name was) proceeded to tell me I was a liar and that we should be liable to the damages not only from the water but the blood on the sheets. I mean SERIOUSLY HOW is that our fault that we wake up to the toilet backing up! We couldn't even get ready for the day and had to leave without changing clothes because everything was WET. THis is TOTALLY wrong. This manager needs to go back to school to learn how to deal with conflict resolution.
- Official Description (provided by the hotel):
- Please allow the staff at the Best Western Baraboo Inn the opportunity to show you true Midwestern hospitality the next time you find yourself in the Baraboo area. This hotel, nestled on the north side of Baraboo on Highway 12, is conveniently located near some of Wisconsin’s most treasured natural areas and preserves: the International Crane Foundation, The Aldo Leopold Center, and Devil’s Lake State Park. The hotel also offers close proximity to the Wisconsin Dells (Waterpark Capital of the World), where guests get to see a completely different face of Wisconsin tourism. A complimentary cooked-to-order breakfast is now provided to all registered hotel guests in our adjoining restaurant. This property is 100% smoke-free. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Baraboo Hotel Baraboo
- Baraboo Best Western