I really enjoyed my recent stay at the Best Western in Baraboo, WI. Every year I take a few days off in the fall to visit the WI Dells area, as I have some friends in the area that I visit and I enjoy going to the casino, seeing the fall colors, and doing some shopping at the Dells' specialty shops. I like that the Dells area is a bit less chaotic in the fall months after the busy summer winds down. I have stayed at this Best Western in the past, but I stayed at some other hotels in the area the last few times I visited since there are so many lodging options. I have to say that the Best Western in Baraboo is still one of my favorite places to stay in the area, and I was glad that I went with Best Western again! At check-in, Daniel at the front desk was extremely friendly and personable. I immediately remembered the face from a previous stay at this hotel and remembered him being very helpful then. Daniel recognized me from having stayed at the hotel a few years back, and he said "Welcome Back!" I was very impressed that a front desk employee would remember me like that, especially since it had been about 2 1/2 years since my last stay at Best Western. Daniel was very quick and efficient with my check in, and he asked what brought me to the area. When I mentioned the casino, he was helpful with information about the free shuttle service to the casino. I did not use this service since I went to the casino with one of my friends who lives in Baraboo, but he seemed very knowledgeable on everything the area had to offer. I would always be engaged in conversation by Daniel every time I left or returned through the lobby. The other front desk staff members were friendly as well, but Daniel really stands out to me as going above and beyond to make me feel welcome. I had a room with a king bed on the 3rd floor. I was given a choice between a room facing front or back, and I chose the front because I enjoy the view of the highway and the traffic noises actually help me to sleep. My room was clean and comfortable. I enjoyed the variety of TV stations that the hotel offered. I slept well here, and it was quiet. The free breakfast served in the restaurant off the menu was a nice touch. It was nice to get a breakfast comparable to at a Perkins or Denny's restaurant all for free with the room stay. I was never in a hurry, but I can see how having a sit-down breakfast like this could be inconvenient to guests who want an on-the-go breakfast. I spent about double the time down at breakfast each day than I do at a typical continental breakfast where you serve yourself. For the quality of the food, though, it was a nice trade off. I enjoyed using the indoor pool and whirlpool as well. This hotel was a great value, too. I paid less than $80 per night after taxes, which I found to be very reasonable considering that the hotel has a lot to offer. All in all, I had another great experience at the Best Western Baraboo. I will probably stay here again the next time I visit the Dells area since this hotel consistently meets all of my needs and has a friendly staff consisting of people who care. Great stay!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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My heart was absolutely warmed to read your review of our hotel. Stays like yours are exactly what we strive to provide for our guests, and it is amazingly encouraging to know that we were able to do just that for you.
I especially appreciate your review in light of your regular stays in our area and full knowledge of the other options you have available to you. There are a lot of hotels in the Dells area, and I very glad you chose to come visit us again.
Daniel has an amazing heart for hospitality and relationship building. All of us on staff strive to build relationships with our returning guests, but he has a special gift to remember people’s names and faces. I know he will be incredibly happy to know that he made a positive impact on your stay.
I also want to thank you for your review of the breakfast we are now offering in our restaurant. There is a definite time trade off involved with the new format, and we have been working to communicate this to guests prior to their arrival- it isn’t grab and go anymore! The more our guests share with each other the benefits and changes the better. I really appreciate you explaining the format here on Trip Advisor.
I am so glad that Baraboo has become a quiet and friendly vacation destination for you. I am particularly glad we’ll get to see you again during another visit. If you have any questions or concerns before your next visit please feel free to contact me directly,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.