This past weekend my family and I stayed at this motel and it was probably the worst experience of my life in a motel/hotel. We got to the hotel on thursday and I walked into a room that felt like a closet. When I bpooked this room it was suppose to be a double room with 2 double beds When I asked about it I was told all there rooms were the same size through the hotel. There was no dresser nor microwave or fridge as the ammenities stated on priceline. When I asked bout the fridge and microwave I was told I had to specify I wanted those ammenities (again priceline did not say that). On friday we woke up and were getting ready leave to get dunkin donuts and i started to smell weed. Either the room next to us or the room above us were smoking it and it was coming through our vent into our bathroom. I have 2 children there 4 and 5. When I went to the front desk about this problem they asked me if i wanted air freshener (of course thats not what I wanted) then she asked me if i wanted to change rooms and I again said no (when i booked the hotel i wrote in the comments line I wanted to be close to the pool) The lady told me to keep and eye on it and let them no if it happens again. Friday afternoon I reached into my purse to pull out cash that I had pulled out before I left my home to begin our trip and to my suprise there was no money left in my purse. The only place my purse was left without me was when me and my family were at the pool. It was locked up in my room. This means that someone in the hotel staff is a thief. When I went to the front about this problem i was told she would leave a note for the owner so he could take care of the problem. Friday night I went to give my kids a bath and the drain was broken so I took the part to the front desk and asked them if they had one that would work and the lady told me no but she wrote up an order for it to be fixed. That is when she told me the owner said he would come to my room on saturday and speak to me about the missing money. Saturday came and he came to my room but it wasnt to talk about my money it was to fix the drain in my room. I told him he is better off waiting for sunday to fix it since we were leaving sunday morning anyway. I felt that he was the owner he should have spoke to me about the problem and I should not have had to bring it up to him. Now im back at home and I was looking over my bank account and found out that I was double charged for the hotel room. When I booked my hotel through priceline I was told my total was $177.97. When I got to the hotel I was asked what card I was paying with and I gave her the card She charged me $176.76 but priceline charged me $176.86 All 3 totals are totally different and I called priceline and was on the phone for 45 minutes to be told I had to call the hotel since they do not charge people they just reserve the room with the card. This problem needs to be resloved with every issue and not just the double charging. I hope that people really take into consideration that there is alot at steak when you book at this hotel.
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- Also Known As:
- Motel 6 Lake Delton Hotel Baraboo
- Baraboo Motel Six
- Baraboo Motel 6
- Motel 6 Baraboo
- Motel Six Baraboo