I wish there was a 2.5 rating. This was a mixed experience. The rooms were no surprise for the Dells (well, close to the Dells anyway). Older, a little run down. Water stains on the ceiling of the bathroom, etc. But my main problem was the humidity. True, it was August, but it was 70 degrees outside. They put us on the 5th floor, which is the highest floor. Normally I would love that because there's no noisy people above us. But it was SO humid in the room, and extremely hot in the hallway (again, while it was 70 degrees outside), but there are no air conditioning in the hallway. There is one sad wall unit in the stairway. There are wall units in the room, and the room itself was cool but practically dripping with humidity. It was so bad that my asthma was acting up. I had a hard time breathing, and by the next morning, had to ask for a different room. They were more than accommodating and did find us a room on the first floor. It was a larger jacuzzi suite as well, and was a little less run down. The humidity level was MUCH better there, but it was still a little damp. Our bathing suits never quite dried, even after days.
Overall, the experience was just ok. It was a little more run down than I would have liked. The continental breakfast was alright, nothing great or terrible. The pool area and sauna were decent. But I would be very concerned about staying on the higher floors during a hot, humid summer day.
Lower floors have way less humidity, hallways are NOT air conditioned!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.