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“Problems, Problems, Problems” 1 of 5 stars
Review of Clarion Hotel and Convention Center

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Clarion Hotel and Convention Center
3.0 of 5 Hotel   |   626 West Pine Street, Baraboo, WI 53913 (Formerly Park Plaza)   |  
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Ranked #3 of 9 Hotels in Baraboo
Burlington, Wisconsin
Reviewer
3 reviews 3 reviews
“Problems, Problems, Problems”
1 of 5 stars Reviewed October 16, 2012

I made a reservation at the Clarion for Thursday, October 4 for myself, my husband and our dog. I was given a confirmation number, a pet friendly room and a price. When we arrived at the hotel I was told there would be an extra cost for our dog. The person who I made the reservation with told me our dog was included in the price he quoted but we paid it. What do you do in a case like that?. When we got in our room our dog found a large piece of chicken (looked like a KFC chicken breast) under the bed. We took the chicken to the front desk so they could speak with housekeeping. I disputed the extra charge and have now received two calls from the manager. One stating I would receive the extra charge back and one saying they are going out of the pet business. I do not recommend this hotel because of management.

Room Tip: I would not get any room in this hotel.
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  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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132 reviews from our community

Traveler rating
    29
    48
    32
    14
    9
See reviews for
47
35
6
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Dubuque, Iowa, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2012

My husband and I were able to get away for a "mini-vacation" to the Wisconsin Dells! I was able to use my friends and family discount to get a great rate for this hotel! We arrived not knowing what to expect, but it was GREAT! I had originally booked a room with two double beds, but I called about a week before arival to see if they would happen to have a room with a king size bed! The VERY helpful guest service agent was happy to put me into a king room! When we arrived were pleased to find out that we were given an upgrade to a whirlpool room!! It made our vacation! The guest service agents at the time of check-in were very helpful and friendly! It was an excellent first impression! The hotel is a little outdated, but still very clean (which to me is extremely important)! It was only about 12-15 minutes away from downtown WI Dells, but to us that was perfect!! A few things to remember about staying in hotels... make sure you put the DO NOT DISTURB sign on the door! (I forgot to do this, and was woken up by housekeeping entering the room at 9am the next morning)! I know better! :) Great stay, great staff! We will absolutely be back again!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Appleton, Wisconsin
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 5, 2012

Clean, Comfortable, and Reasonable.
We used this as a jumping off point to rediscover the southwest part of the state. it worked out great as we are outdoor people and it is also near state parks for hiking. Fall colors were perfect! We booked on Sunday and Monday …hardly anyone there. They also have a very nice restaurant(attached sort of a bar and grill) that served half price apps to have during the Packer game.

Room Tip: I am not sure if all rooms are smoke free…but ours was and this was a good thing.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 26, 2012

I wish there was a 2.5 rating. This was a mixed experience. The rooms were no surprise for the Dells (well, close to the Dells anyway). Older, a little run down. Water stains on the ceiling of the bathroom, etc. But my main problem was the humidity. True, it was August, but it was 70 degrees outside. They put us on the 5th floor, which is the highest floor. Normally I would love that because there's no noisy people above us. But it was SO humid in the room, and extremely hot in the hallway (again, while it was 70 degrees outside), but there are no air conditioning in the hallway. There is one sad wall unit in the stairway. There are wall units in the room, and the room itself was cool but practically dripping with humidity. It was so bad that my asthma was acting up. I had a hard time breathing, and by the next morning, had to ask for a different room. They were more than accommodating and did find us a room on the first floor. It was a larger jacuzzi suite as well, and was a little less run down. The humidity level was MUCH better there, but it was still a little damp. Our bathing suits never quite dried, even after days.

Overall, the experience was just ok. It was a little more run down than I would have liked. The continental breakfast was alright, nothing great or terrible. The pool area and sauna were decent. But I would be very concerned about staying on the higher floors during a hot, humid summer day.

Room Tip: Lower floors have way less humidity, hallways are NOT air conditioned!
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Delafield, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed September 17, 2012 via mobile

The free wi-fi is adequate for email but forget any kind of streaming. I decided to pay the extra $3 per day for faster service assuming the charge was per room (NOT). The charge is per device. The clerks acted like I was the first person ever to complain about the charge per device.
Otherwise we enjoyed our stay especially the pool area. The steam room was a real bonus.
The salmon at the Glacier Rocks Restaurant is to die for!

Stayed September 2012, traveled as a couple
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Minneapolis, MN
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 3, 2012

On a very busy Labor Day weekend at the last minute we looked for a hotel to book a room for three adults and Clarion gave a price $50 less than many others in the Wisconsin Dells area, just a 10 minute drive south, in Baraboo, WI. A fabulous room, great beds, bedding, pillows, clean bathroom, plenty of room, courteous desk staff, a minimal, but sufficient continental free breakfast, and all for less than $100 was everything we needed. Thanks, Clarion.

Room Tip: They take pets as an option.... nice.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, Indiana, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 22, 2012

There's really not a whole lot to say about this hotel. Front-desk service was pleasant upon check in, which was good, because that's the only time we saw or heard from anyone the entire time we were there.

Our room was located near a rear entrance door, quite some distance away from the front desk. This wouldn't have been an issue if our key had worked properly to open the accessable-only-by-key door. My husband and I both, on seperate occasions, had to walk around the entire length of the hotel to the front entrance in the rain. Fun stuff.

The breakfast hours were too limited. We missed breakfast because they stopped serving at 9:00, which was entirely too early for my exhausted family after playing all week at nearby waterparks in Wisconsin Dells.

The room was mostly clean, although drab, dingy and outdated. There was very little floor and storage space, and because of that it felt very cramped and uncomfortable. The bathroom was tiny, and in major need of remodeling. The vanity outside the bathroom wasn't any bigger and basically didn't have much of a countertop at all, which was a pretty big inconvience when trying to get a family of four ready for the day.

The beds were comfortable enough, and I was surprised to find both down and down-alternative pillows as options. It was quiet, and we were not disturbed by other guests. Although I'm not sure there were many other guests there!

I personally would not stay in this hotel again, but I wouldn't necessarily stop others from saying here. It's just okay.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Clarion Hotel and Convention Center

Address: 626 West Pine Street, Baraboo, WI 53913 (Formerly Park Plaza)
Phone Number:
Location: United States > Wisconsin > Baraboo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Baraboo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel and Convention Center 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Clarion Hotel Baraboo
Park Plaza Baraboo
Baraboo Park Plaza

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