We traveled to the Greenbrier for business (husband had 1/2 day meetings & we have a lot of friends in the group that brought their families). We had our kids (4 & 12) and my mother. There was something for everyone and then some! In a nutshell..in our group the adults loved the lobby bar, grounds tours, Prime 44 West & the Casino, while the preschoolers enjoyed the Kids Adventure club by day and fantastic babysitters by night (that took them bowling & to movies), while the teens went horseback riding, swimming (indoor and out), and on their own to movies and bowling. We also enjoyed the spa (highly recommend water treatments), tennis facilities, Meadows Course, and a day on the Jackson River Kayaking. We had a private group tour of the Bunker and dinner in the culinary arts center. My 4 year old was looking forward to it but ended up bored stiff (there's a good reason the normal age limit is 10 & up). It was a great tour but a little underwhelming with seeing so much of it in the media (especially the History Channel special). Because of the kids we had lunch each day at the Tree Tops Cafe by the outdoor pool. Others in our group frequented the new Draper's cafe by the casino. My mother thoroughly enjoyed a dinner in the Main Dining Room with live music.
We stayed in Spring Row Cottage #25 (room 6325) which is close to the pool/tennis/golf area. Most of our group was in the main hotel, which was a hike unless we called for a shuttle (which came within 5 minutes every time). The lower numbered Spring Row buildings are closer to the main hotel. In hindsight I wish we had booked an entire Spring Row building..with the rest of our family..Each one has three 1 bdrm units with a wrap around veranda.
The service could not have been more friendly yet professional. They were a little distracted by the upcoming PGA tournament and the opening of the casino and the tournament made it very understandable to us, and probably very temporary.
The only downside is the cost of a Greenbrier vacation..but we made family memories for a lifetime and just hope to go back at some point in the near future. Be very aware though even if you get a great package deal with airfare & hotel that you'll likely spend an equal amount in activities, dining, etc...if you take part in all of the Greenbrier traditions.
Helpful hint especially if you fly to the Greenbrier and stay in a cottage....have your airport shuttle stop at a convenience store or even the shop in the lower level shops for drinks and snacks..we racked up a $100 minibar bill in the first night (and we had a separate refrigerator).
There are some freebies....shuttle service around property..wifi in rooms/cottages..guided property tours..hiking trails..playground for kids.
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