We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Treat yourself every now and then, but don't dare come here on a budget! Here are your do's and dont's.” 4 of 5 stars
Review of The Greenbrier

Save Saved
You added The Greenbrier to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
The Greenbrier
5.0 of 5 Resort   |   300 W Main St, White Sulphur Springs, WV 24986   |  
Hotel amenities
Melbourne, Australia
Top Contributor
74 reviews 74 reviews
24 hotel reviews
Reviews in 44 cities Reviews in 44 cities
34 helpful votes 34 helpful votes
“Treat yourself every now and then, but don't dare come here on a budget! Here are your do's and dont's.”
4 of 5 stars Reviewed July 16, 2013

A beautiful hotel with a wonderful history. Staff are impeccable, rooms are clean and nicely decorated, and restaurants are varied.

Rooms are small but comfortable. Housekeeping starts from 8am so if you're not an early bird, put your note on the door the night prior! Turndown service is offered each night, which means towels are also refreshed twice a day.

Restaurants are great but expensive. Each one automatically adds a 20% gratuity to your bill. Forum has nice, casual Italian, however our waiter did tell us that the menu was basically still a draft and that nothing had been perfected except spaghetti and meatballs and veal parmigiana. Plus he was happy to declare he couldn't pronounce the menu items. Might need some more training, Omar! We took his advice on our first night there. The second time we ate there we ordered something different and were satisfied with the meals.

The steakhouse is phenomenal. Get the lobster mashed potato, and of course, the steak. Good portion sizes and also a great wine list.

There are a lot of activities to choose from (both free and at cost). Here are my recommendations:

Free:
Swimming pool
Fishing (bring your own rods if you can)
Lawn bowls/croquet
Afternoon tea
Cinema
Bowling

Cost something:
Can-am/ATV rentals through mountain ($250+)
Falconry ($60+)
Jeep mountain tour ($250+)
Tennis lesson ($60+)
Clay shooting
Whitewater rafting

Nothing is cheap here. Spa is great but expensive - over $100 for a manicure, at least $250 for a massage. Also the nail polish is herbal so takes nearly an hour to dry. Something that would be good to know in advance!

You need a jacket for dining in many restaurants or for casino. Remember to bring one. Otherwise there are a few available for rent. Not guaranteed to get your size though.

Do go to afternoon tea. It's free and very good. The casino is fun. The bunker tour is very informative (although a little too long at 90 minutes). Don't expect to see much because the space is now rented to a third party for storage. But the commentary is good all the same. I wasn't that excited to stand outside in the rain for five minutes to hear that "this was once a driveway but no one knew the bunker door was here..." Not sure why it was necessary to do that from outside in the rain.

Children would enjoy this resort and there are lots of activities for them to do. (Need to be over three years old).

The hotel is a nice way to spoil yourself. Do get room service... The set up is like nothing else you will ever see. Amazing! Do not come if you do not want to spend a small fortune!

Not sure the hotel is big on the environment... Towels are changed twice daily - even if hanging up. There is also a non biodegradable sticker placed on the toilet paper (for branding) that would get flushed by most people and end up in our water ways.

Oh, and do go for a fitness class. The guy is great.. You will get value for money in his class!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,381 people have reviewed this hotel

Traveler rating
    880
    288
    128
    55
    30
See reviews for
320
617
15
185
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (338)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Ramona, California, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2013

All and all I have had a very good stay at the Greenbrier, if anybody who works there is reading this I am offering some constructive criticism. We paid for a Garden Sweet, and our friends we went with also did, our Garden Sweet was in the Old Wing of the Hotel and they had there's in the newer wing, There's was not only bigger, but had 3 bathrooms compared to our one tiny bathroom. We ended up getting some money off, but I would hope that the Garden Sweets in the oldest wing should be called something else and also cost less than the ones in the newer wings, because while it was still a nice room, it wasn't near as big as the Sweet our friends were given. (We did get some of our money back when we complained, but I'm sure people have stayed in our room with no idea that there were other Garden Sweets that were much better than what they got and paid for the exact same thing) I though the restaurants were great, I got a great facial and the indoor swimming pool was great because it still had a deep end which you don't see in many swimming pools anymore, and it was in general probably the best hotel I have ever stayed at.

Room Tip: If you get a Garden sweet and you are given one in the old wing, demand that it be in the new wing...
See more room tips
  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, VA
Top Contributor
110 reviews 110 reviews
19 hotel reviews
Reviews in 52 cities Reviews in 52 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 14, 2013 via mobile

While attening the PGA Greenbrier Classic I returned to Drapers for lunch. Originally visited Draper over Christmas and thoroughly enjoyed the decorations and a girls luncheon while there and did a review highlighting the Oakmonter dessert. While this has been deleted from their menu I can say the banana split was a wonderful choice for us. My husband enjoyed the fried green tomato sandwich and I the crabcake. Both were delish then we decided to share a banana split. It was wonderful but let me suggest you have at least 3 hungry people to eat all of it. It is a monster. We did return at the end if the tournament and had only an appetizer followed by another banana split and still could not finish it. Let me say my husband is an ice cream expert and felt this was a authentic dessert. For the money it is well worth it. Try Drapers, you will love it for sure. Loved their peach tea, served sugarless or with simple syrup. I'm already looking forward to a return visit as is my husband. Yum !

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Virginia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 12, 2013

The Greenbrier is the perfect "escape" get-a-way place. Every part of it is so beautiful and peaceful that it's hard to take it all in. Every where you look you notice another gorgeous chandelier or painting - there is so much attention to detail in every part of the hotel. The grounds are easy to traverse and are very well kept.
I am so proud to have such a wonderful resort in West Virginia and look forward to my next visit.

Room Tip: We have stayed in different parts of the hotel and have always been pleased with our room!
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
florida
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 11, 2013

Did not eat here but had shakes and ice cream. Had chocolate and vanilla and both were equally good.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
florida
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 11, 2013

From the minute we pulled up till departing it was wonderful. A piece of paradise. We stayed in a cottage and it was lovely. The housekeeping was wonderful. I wish I knew her name but the housekeeper was so nice and cleaned the cottage like it was her own. So nice to sit outside with your coffee and newspaper in the morning. From restaurants to shops everyone was very pleasant and just made the trip great without realizing it. My son loved the fly fishing, clay shooting, bunker tour, falcons, horses and canoeing. There was just so much to do and not enough time. Even leaving at the airport everyone is just so nice. First time and we will certainly be back. Left a few days before Classic but will be back next year.

Room Tip: Cottages are perfect if you like to sit outside.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden City Beach, South Carolina
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 10, 2013

To be honest, we picked this restaurant as an alternative to the more expensive restaurants at The Greenbrier without having to go off the resort for dinner. And we were not disappointed. The food was very good and the service was outstanding. We would definitely go back when staying at The Greenbrier.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to The Greenbrier? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986
Location: United States > West Virginia > White Sulphur Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in White Sulphur Springs
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Greenbrier 5*
Official Description (provided by the hotel):
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia and Travelocity so you can book your The Greenbrier reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv

Owners: What's your side of the story?

If you own or manage The Greenbrier, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.