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“Pure indulgence” 5 of 5 stars
Review of The Greenbrier

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The Greenbrier
5.0 of 5 Resort   |   300 W Main St, White Sulphur Springs, WV 24986   |  
Hotel amenities
Charleston, West Virginia
Top Contributor
66 reviews 66 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
“Pure indulgence”
5 of 5 stars Reviewed January 18, 2012

A taste of gracious living. The staff are incredible, attending to your every need. This was our third trip to The Greenbrier and we've done different things each time. On this trip, we particularly enjoyed the artists shops and the President's Museum. Such a great historical snapshot. Not really a gambler, but the Casino was pretty. Enjoyed the champagne toast at 10 pm and the dancers. Our room was actually more like a suite, great sitting area. Our bathroom was huge - 2 showers! What a wonderful place to spend a relaxing weekend. Kudos to Mr. Justice - your staff are so proud of The Greenbrier and it shows.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,476 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (365)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2012

The perfect way to spend time with family and friends. The history and beauty of the decor is stunning. Everything deserves 5 STARS!!! Book your visit today.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 17, 2012

Everything was fantastic and everyone was very warm and inviting.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 16, 2012

The hotel is lovely and the staff wonderful. But the dining and resort activities were very disappointing. After 2 nights of dining at Drapers, we wanted to have dinner somewhere else. The Forum was closed, the Cafes were closed and there was a 3 hour wait for the Main dining room. We finally drove into town to eat.

Activities - with 2 adults in the room and 2 children, the resort fee was $40 per night. But almost every activity had a high fee. The pool was free, but was closed when we tried to use it at 6:15 pm on Friday night and 7:30pm on Sunday night. The PG rated movie was shown at 10pm on Saturday. On Friday and Sunday they had an 8:45pm movie, but it was rated PG-13. Why not show the Muppets at an hour when children are still awake? They ran out of cookies at Afternoon tea on Saturday and didn't add any more. Bowling for 2 children for 2 games cost $36.

In addition, the bathroom was very small and freezing cold. The heat wasn't working. We showered at the fitness center and the pool instead.

By the third night, we couldn't wait to go home.

  • Stayed January 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 16, 2012

We liked that this restaurant had a great kids menu. The decore was so cute - pink and green accents everywhere!

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 16, 2012

My husband, our three year old daughter and I stayed at the Greenbrier for two nights in January 2012. It was our first time to the resort and we were very pleased with our decision. The interior design is truly superior throughout the hotel and the indoor pool is perfect for a family swim. We also found all of the staff to be truly professional and genuinely friendly. My daughter got special treatment wherever she went - she particularly enjoyed the breakfast buffet (kids eat for free). We ate at Draper's for both lunch and dinner - big portions, a great kids menu and gluttonous dessert choices. Try the BBQ sandwich here - you would not regret it. If you want to have dinner in the main dining room, men need to bring a tie and a jacket. For those who like to shop, there are 35 stores on the resort's premises. I found Tory Burch, Salvatore Ferragamo, and Lilly Pulitzer to be well represented here. The true bargain of the trip was the $20 pair of Toddler Tom's shoes for my daughter. The shoe store ladies are very friendly and helpful - the store is a must for any serious shopper and bargain hunter. Overall, we had a lovely stay and would definitely come back in the summer when we can enjoy more of the outdoors.

  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wilkesboro, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 16, 2012

This is main reason we come here. For the golf. It's wonderful

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986
Location: United States > West Virginia > White Sulphur Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in White Sulphur Springs
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Greenbrier 5*
Official Description (provided by the hotel):
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 
Reservation Options:
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv

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