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“Glamourous and Elegant” 5 of 5 stars
Review of The Greenbrier

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The Greenbrier
5.0 of 5 Resort   |   300 W Main St, White Sulphur Springs, WV 24986   |  
Hotel amenities
Huntington, West Virginia
1 review
“Glamourous and Elegant”
5 of 5 stars Reviewed December 4, 2011

Just stayed at the Greenbrier for the first for my best friends wedding. It was amazing to say the least. The staff was professional, friendly, and helpful. Our room was stunning. Their Christmas decorations, lights, and ice skating rink make the Greenbrier a magical place this time of year. My husband and I can not wait to go back for a weekend away. The only downside to staying here is now every other place we stay at will feel like a dump!!

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (357)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Rochester, New York
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 28, 2011

Excellent food and wonderful service. The menu had enough variety to keep it interesting.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 28, 2011

This glamourous hotel has lost none of its glory. The most elegant hotel in this part of the country. The service is impeccable, the rooms are stunning and the surrounding view is breathtaking. The food in the dining rooms is excellent. No complaints in any area. My favorite place to go when I want to treat myself.

Room Tip: There are no bad rooms here.
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  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
Top Contributor
55 reviews 55 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 28, 2011

We had dinner there one night. The service was very good and the food was as well. I had the salmon and it was good but I could have used a little larger portion. My wiffe had the pork chop and it was very good. The price is reasonable as well. If you can ony go to one restaurant while at the Greenbrier this is the one I would choose. No matter which meal it is.

  • Stayed April 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
Top Contributor
55 reviews 55 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 28, 2011

stayed on a promotional package for 2 nights. It was as good as it had been in the past. They take care of your every need. Make sure you go to afternoon tea. We went right after thanksgiving and it was not croweded at all. The casino was fun as well and plenty of room at all the table games. If you get a opportunity to go don't pass it up.

Room Tip: all rooms have been great
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  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburg, Virginia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 28, 2011

A recent visit to The Greenbrier brought back fond memories and the pleasant surprise that the new owner is determined to have this wonderful property beautifully maintained as in the past.

The space is magnificent, sporting its traditional, bold color patterns. Same with the sleeping rooms. The main restaurant is top-flight, not only presenting creative, well prepared dishes, but a waitstaff that is attentive and well trained. (Other restaurants we tried were also well managed and presented tasty meal selections.)

The Bar is, like always, a showcase, a real attraction, with bartenders who understand the Martini.

I had apprehensions about the large gambling casino on the lower level. Fortunately, it seems this has not seriously threatened the place's classic style, simply because this level was nearly empty every time we visited it.

Manicured golf greens and fairways, well-pruned trees, and solitude were the rewards of our long walks through the grounds.

So, it is fair to ask why this resort is awarded only four stars. Answer: The new management has done much better in maintaining the property and grooming the staff than developing and managing an appropriate dress code. Somehow, blue jeans, baseball caps, and ragged clothing do not comport with the elegance of The Greenbrier and, in our opinion, negatively impacted the quality of the visit. We hope this will be remedied, because an elegant ambiance will always be the major draw of this superlative resort.

Room Tip: Simple ask when making your reservation. The staff is as courteous and helpful as can be found.
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parker, Colorado
Top Contributor
85 reviews 85 reviews
63 hotel reviews
Reviews in 59 cities Reviews in 59 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed November 28, 2011 via mobile

We really enjoyed the Greenbrier Resort. It is old-school excellence with thop notch service and a whole lot of charm. I was there for a conference. The setting was excellent. The food and activities were way overpriced. The Bunker tour was very interesting and I would highly recommend it. I enjoyed the casino and was happy to give them my money for a bit of fun.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986
Location: United States > West Virginia > White Sulphur Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in White Sulphur Springs
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Greenbrier 5*
Official Description (provided by the hotel):
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 
Reservation Options:
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv

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