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“pleasantly surprised” 4 of 5 stars
Review of The Greenbrier

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The Greenbrier
5.0 of 5 Resort   |   300 W Main St, White Sulphur Springs, WV 24986   |  
Hotel amenities
Atlanta
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“pleasantly surprised”
4 of 5 stars Reviewed June 15, 2011

I am not a big fan of huge hotels, but The Greenbrier has changed my opinion.
The colorful decor initially seems way over the top, but it imparts a bright, energetic and welcoming personality that is evident throughout the staff and property. The Greenbrier staff seem genuinely happy and proud that you've chosen to visit.
This was a work related trip, but beyond the framework of that agenda, the variety of outdoor leisure activities was amazing. Inside the hotel, there are many comfortable, quiet and sunny areas to play cards or read or knit, etc.
My husband and I look forward to a return trip there, on our own dime, for golf and fishing
and no other agenda than just enjoying ourselves.

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,554 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (388)
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English first
hendersonville
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 15, 2011

Previous reviewers have pretty much covered everything about the Greenbrier. It is pretty much a "one-of-a-kind" type of place. I personally love the "Dorothy Draper" color schemes; the scale of the place is grand; every where you cast your eyes you see a photo op; and of course, there are little extravagant luxeries hidden here and there. But, the one thing that makes it "one-of-a-kind" is its people. The word "gracious" came to my mind when I decided to write another review of The Greenbrier. Everyone with whom we interacted, from the doormen, to the wait staff in all of the restaurants, to the golf shop folks, to the maids, were without exception kind, friendly, and genuinely caring. They often went out of their way to assist us. It may simply be the "West Virginia" way of doing things, but we have never experience that attitude to this extent at any other resort we have visited. So, yes, The Greenbrier is s special place for many reasons, but the best thing it has going for it is its employees, all 1600 of them.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SW Virginia
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 13, 2011

Just spent two nights with another couple at The Greenbrier. The guys played golf and loved the course, the water and towels on the course and the attentive service. The girls shopped and enjoyed a morning at the SPA which was very nice. We also enjoyed the tour of the main building, learning the history of Dorothy Draper and her sense of color and pattern. The Bunker Tour is another highlight and gives great insight into the political scene of the 60-80's. Dinner at Sam Snead was wonderful with the recipe for the fresh peach soup provided.

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  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 13, 2011

what a beautiful place! i booked a room using the 'tribute to virginians' special so was able to save some money. we wanted to go just to experience the place and weren't planning on spending much once we got there. the place has a LOT to offer though in the way of restaurants and entertainment. loved the evening tea time and just walking around the place. we took a great walk around the golfcourse and grounds, visited the shops, and ate our meals in town to save money. we got in a little late and had a very hard time finding a place to park, but didn't feel the need to do valet. the room was very cute and the turndown service thoughtful. be prepared to spend a lot of money, though we knew this going into it ...overall a wonderful resort with plenty to do.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North Wales, UK
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 13, 2011

What can I say about the greenbrier that could be in any way a complaint....? It rained one evening.!!!
Other than that, it was superb, the restaurant (there are four) and the wines were excellent, the service discreet and very efficient, the public rooms were beautifully furnished and tasteful, the atmosphere so relaxed,
Bedrooms were spacious and very well-appointed, with large bathroom and a walk=in dressing room area.
Staff were attentive and very courteous and good at their jobs....with a smile always on their faces..
Set in hundreds of acres of the most scenic countryside with walks and horse-drawn carriage tours, golf courses, bowling lanes, a huge swimming and water complex and even an underground nuclear bomb complex, we did not have enough time in 5 days to even see it all, never mind use the facilities. The list of guests over the years makes interesting reading, from King Edward V111 and Mrs Simpson to the Kennedy's and most of the Hollywood legends.
And lets not mention the new and exclusive Casino, so relaxed and ....yes, we lost some cash.So let's not mention that!!!
As an international traveler over the past 40 years, this is THE BEST YET.... and it did not break the bank either.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Top Contributor
110 reviews 110 reviews
28 hotel reviews
Reviews in 55 cities Reviews in 55 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed June 13, 2011

I visited The Greenbrier in late December 2010, early January 2011. I went with my husband and my in-laws to celebrate New Years. It was wonderful. We stayed in a cabin, which was beautiful - super comfy bed, very quiet, tranquil. The location is beautiful. The food was awesome. There is a lot of shopping in the resort, but it was a little expensive. The casino is also very nice, and lots of different restaurants to choose from.
The New Year's Eve celebration was outstanding. Great food, wonderful atmosphere, overall - incredible.
I got a little bored while staying here - I wasn't interested in the outdoors activities and shopping got old after a while. But my husband, his dad, and his brothers loved all 4 days we were here.
Overall, beautiful and relaxing vacation.

  • Stayed January 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Richmond, Virginia
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 13, 2011

Went here for a conference having never been before, so we didn't know what to expect. The room was a little less than anticipated, it could use a little TLC, but it was spacious and comfortable. The dining was great. We did Italian one night and catered the next. Meals were a bit pricey, but no more than anticipated and you did get quite a bit of food. The Breakfast Buffet was good, not great. Overall a very good experience.

  • Stayed May 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986
Location: United States > West Virginia > White Sulphur Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in White Sulphur Springs
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Greenbrier 5*
Number of rooms: 710
Official Description (provided by the hotel):
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv

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