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“These are suites????” 3 of 5 stars
Review of SpringHill Suites Wheeling

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SpringHill Suites Wheeling
3.0 of 5 Hotel   |   908 National Road, (opening April 2008), Wheeling, WV 26003   |  
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Free Parking
Ranked #3 of 8 Hotels in Wheeling
Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“These are suites????”
3 of 5 stars Reviewed August 7, 2014

We stayed at this hotel on our way home from Niagara Falls-just to break up our trip. The hotel looks nice and the view is really nice from our window we could see the whole football field and the surrounding town on the hills.
For a room that was supposed to be suites were quite small for a family of 4- suites to me usually are a private room and another room. This place had two very average double beds-depending on how big you are the more uncomfortable they were-- and a small sitting area-the TV was in a weird spot-if you wanted to sit in the sitting area you would have to turn the whole TV...if you didn't want to hear the TV there was no place to get away from it..This place was just how I rated it-Average.--the breakfast and coffee were good.
The good thing this place was right next to a Perkins restaurant and the food there is usually pretty consistent...It had a video gaming room for people over 21!
This place would be ok for 1 or 2 people.

Room Tip: Maybe they have adjoining rooms?--this hotel was just too small to be real "suites"-the ra...
See more room tips
  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
springhillmgmt, General Manager at SpringHill Suites Wheeling, responded to this review, August 11, 2014
We apologize that our Studio Suites did not suit your needs. Our layout is an open concept. We appreciate at your feedback and appreciate that you did stay us. We do hope that in the future that you would still consider SpringHill Suites for your staying accomodations. Thank you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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162 reviews from our community

Traveler rating
    88
    63
    8
    2
    1
See reviews for
49
53
4
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed August 6, 2014

The staff was wonderful and helpful and made the short stay pleasant. The breakfast was ready by our 5:00 a.m. departure which was outstanding and all done with a warm hello and a smile. We would definitely stay there again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
springhillmgmt, General Manager at SpringHill Suites Wheeling, responded to this review, August 7, 2014
Thank you for your comments. We appreciate hearing from you as our guest. We hope that we can service you in the near future. Thank you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norfolk, VA
Top Contributor
76 reviews 76 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 6, 2014

I stay at this hotel everytime I go home, breakfast are always good, lobby and rooms are always nice and spotless and I cant say enough about how good the front desk is always cheerful and very helpful, I wouldn't stay anywhere else n whg.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
springhillmgmt, General Manager at SpringHill Suites Wheeling, responded to this review, August 7, 2014
Thank you for your kind comments. We appreciate that you stay with us during your travels home. Our staff takes pride in making all our guest feel welcomed. Once again, thank you very much and we look forward to you staying with us again.
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Buckhannon, West Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 24, 2014 via mobile

Stayed one night for work at this hotel. And wish I could have stayed longer. The room was huge. King bed couch and chair. The bed was clean and very comfortable. Will differently stay here again. The hot breakfast was really good and the way it was presented was neat, clean,and tidy. I hostess at the breakfast was super nice.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
springhillmgmt, General Manager at SpringHill Suites Wheeling, responded to this review, July 28, 2014
Thank you for your comments. We appreciate that you enjoyed your stay with us. We hope that you will stay with us again in the near future. Once again, thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Demotte, Indiana
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 23, 2014

Hotel was decent, didn't seem to be a newer Springhill Suite, but still had a decent sized room. Air conditioner units could stand to be replaced, a bit noisy, but other than that, no real complaints. Breakfast was good in the morning, had a great mountain view from our room also. I would stay here again, price was decent for being in wheeling also. No major problems to really report.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
springhillmgmt, General Manager at SpringHill Suites Wheeling, responded to this review, July 28, 2014
Thank you for your response. We are looking into the ac unit issue that you had. Thank you for letting us know and we hope that you will stay with us again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 17, 2014 via mobile

Our bed lamp didn't work, our remote didn't work and the ac fan sounded like a plane landing. Breakfast was ok but absolutely nothing worth much. I was disappointed. Room was clean and appeared to be a safe area

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
springhillmgmt, General Manager at SpringHill Suites Wheeling, responded to this review, July 18, 2014
Thank you for notifying us about the issues that you had go wrong doing your stay. We strive to ensure that every guest enjoys their stay. I apologize that this was not the case for you. We have made the fixes to the light and the remote. We will look into our breakfast not being the best. Once again, thank you for letting us know and we hope that you would give us another try in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesapeake, Virginia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 16, 2014

I went there with husband for business trip so as you can imagine I was staying in the room most of the time , the room which a suite is spacious have most of what you need , my 8month son had space to play and to use his walker which was a bless.
The breakfast is good in general I guess for most of the guest but for us since we don't eat pork or anything related to it ,we had limited choices sometimes .
The gym which I used a lot was very good.
And at last , it's a good place to stay in .

Stayed June 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
springhillmgmt, General Manager at SpringHill Suites Wheeling, responded to this review, July 18, 2014
Thank you for your comments. We truly appreciate your kind words. We hope that you will be able to stay with us again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Wheeling

Address: 908 National Road, (opening April 2008), Wheeling, WV 26003
Location: United States > West Virginia > Wheeling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Wheeling
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Wheeling 3*
Number of rooms: 115
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Also Known As:
Springhill Suites Wheeling Hotel Wheeling
Wheeling Springhill Suites

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