We were passing through Wheeling for one night, after being near Morgantown earlier in the day. Our intent was to stay here and enjoy some gaming before going to bed and continuing home the next day. I attempted to book a room here online and by calling... Only to be told no rooms were available. We ended up staying at another hotel property 2 miles away. We visited the casino for dinner and some gaming action 6/8/2013. I'll agree with other reviewers that the area itself is not welcoming, and in dire need of some attention. Had the signage for the casino not been marked as well, I would have gotten outta there very quickly. However, once in the casino I was pleasantly surprised. As a frequent visitor to Vegas, Lawrenceburg Casinos and the Horseshoe and Hollywood brands popping up in OH - I was expecting very little based on reviewers here.
First, we arrived to find that there was vacancy at the hotel...mildly frustrating since I would have preferred to stay here out of convenience. The staff at the hotel check in/player services desk were quite friendly...though over worked. Saturday night, 8pm and there were only 3 of them...lines were long, so the wait was a bit rough. Dealers were lively and very friendly. Only one Blackjack dealer seemed to have attitude...otherwise, everyone seemed to be having a good time.
I don't understand the logic with local casinos and the obscene amount of BJ tables. Not everyone wants to play that. There was at least two three card poker tables, a let it ride table, a four card poker table, one roulette and one craps table that were up and running. There was plenty of room to play BJ, but a seat at any of the other games was hard to come by. No Pai Gow (which is hard to find in any of the local casinos - I prefer the slow loss of this game), no Hold'em versions either. I liked the fact that there were tables for every budget...it's rare to find a $5 or $10 minimum at local spots, but they were available the few hours we were there. Slots were mildly kind...no big wins, but a few small ($25-$40, max bet penny slots) wins that combined, off set the table loss we had. All in all, for a few hours play, we lost $40 between the two of us...and I can easily drop that at my local movie theater.
We had dinner at The Buffet, which was the only big loss of the night. For $19 a person, a bit more variety and consistency would have been nice. Food selection was minimal and overall, not very good. Some chicken was tender, but other pieces were tough. Steak was not edible, and most of the side dishes were over cooked or bland. The dessert selection was a joke. Drink service was non existent, and not one dish was cleared from our table. I've had way better food and service at my local buffet restaurant for less!
The ladies room was down right appalling. While the sinks and counter tops were clean, the stalls and toilets looked as though they hadn't been touched for days.
Overall, we had an enjoyable evening. I would not make a special trip just to game, but if I were in Wheeling again, I might consider another visit. Though I will probably not give their restaurants another chance. I can't rate them as average, they are below average...hence the poor rating.
- Official Description (provided by the hotel):
- There’s no better place for non-stop gaming action than Wheeling Island Hotel-Casino-Racetrack in West Virginia. Equipped with the best in slots, table games, world class hotel accommodations and live entertainment, Wheeling Island helps you get away and beat the odds. The resort also features the # 1 Greyhound track in the United States (based on purses paid), making it your best bet for a gaming getaway. So, plan your weekend at Wheeling Island today. Your greatest gaming adventure awaits you. ... more less