We have stayed at this facility at least 14 times in the past 4 years and have never had a problem. The room(s) have always been clean, well appointed and the staff is quite friendly and helpful. They recently closed the Breezeway Cafe which was a menu style restaurant with a nice varitey of food items. That is a real disappointment!!! Now the only choice is a "food court" type of area where deli type sandwiches and pizza are the main fare. There is also a buffet which serves breakfast until 10:30 AM and general food items the rest of the day until around 8 in the evening. The food is pretty much typical "buffet fare" but it is usually well stocked. Some of the food items are rotated on a daily basis. As for the casino, like most people, I wish the slot payout was better but as the old saying goes: "If you can't afford to loose it, just don't go". Unless one is there on the week-end or holiday you can usually find your "favorite" game or slot machine available. There is a small non-smoking area so be prepared to "smoke exposure" if table games are your preference.
Is this a 4 or 5 star hotel? No, but it is, in my opinion, a good solid 3.5 star and for a quick get-a-way couple days, one should have a lot of fun. If you sign up for their players club and build points, room, food comps and free play are available depending on point accumulation.
If booking via the 800 phone number, a long wait is usually the norm. Perhaps they should add more operators.
- Official Description (provided by the hotel):
- There’s no better place for non-stop gaming action than Wheeling Island Hotel-Casino-Racetrack in West Virginia. Equipped with the best in slots, table games, world class hotel accommodations and live entertainment, Wheeling Island helps you get away and beat the odds. The resort also features the # 1 Greyhound track in the United States (based on purses paid), making it your best bet for a gaming getaway. So, plan your weekend at Wheeling Island today. Your greatest gaming adventure awaits you. ... more less