I am in town for a funeral with my 2 little girls and I chose the location since it is easy to get off and on I-70. The other reason is to see a historic hotel that used to be the happening place in town when celebrities stay. I booked the room on Hotwire for $84 a night. On checkin, I got the receipt and the room seems to be $60, which took my by surprise a little bit. Looks like Hotwire had just got a good deal from me. Not the hotel's fault but I am already having a bad start.
The elevator from the garage to the hotel lobby is very old and small. When we get out, we walked through a hall way to get to the front desk. On our way, we walked through the laundry room, with the door wide open, and severl other utilitiy rooms with doors open. The carpet is old and dirty looking.
I can still feel the old world charm in the lobby, except everything 'looks' old and dirty. the carpet and tiles are of good quality, only old and not very well scrubbed. The front desk employee is very polite and helpful and changed my room to a King size bed upon my request. The room is a good size, all the furnitures are updated. The bathroom sink looks like the kind of material you would find in a motel, but it is very clean with proper amount of clean, old towels.
When we come back at night, there are some idle people hanging around near the entrance. Quite a few vehicles in the garage are covered with dust. On the way back I saw a big billboard of McLure Hotel saying the extended stay rate is available. I am not judging anything. But if I see "Extended Stay", I stay away. I know it is a safe place, but I made sure to hold on tight to my girls' hands.
This hotel really needs some serious updates. And of course it is a catch-22 situation. with its current condition, it won't make enough money for substantial new improvement. With less-than-satisfatory performance, how can its owner justify the investment? That's too much for a customer like you and me to worry about. and I say you are better of staying in a clean, newer Super 8 or Comfort Inn in a better part of town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for staying with us at The McLure Hotel. We fully appreciate any guests opinion or feedback.
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At The McLure Hotel we take pride in providing our guests with a comfortable and safe accommodation. Our hotel is safe property, and to insure our guests safety we have taken the precaution of 24 hour surveillance-a step that should be taken at all properties.
I would like to address your problem with the on-line travel agent company, which really isn’t a problem at all. The $84 rate is a discounted rate that is not offered very often. The amount on the registration card is a misprint and would not even matter to you, since you paid on-line travel agent.
It is true that The McLure Hotel is a historic hotel in a historic town. We feel that our historic background coupled with our architecture brings a different experience for our guests. I feel that our spacious hotel rooms, historic background, accommodating staff and covered garage gives us an edge over the typical Super 8 or Comfort Inn.
Lastly, We have been having many business travelers staying with us and this is why we offer the extended stay rates. Additionally, these business travelers are accustomed to working in the mountains and hills that will make their vehicles dusty.
Again, we sincerely thank you for reading our response and we hope these insights give you and other guests an incentive to stay with us again. We always welcome our guests back with our best hospitality.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.