Last month, we were in the area and knowing that we would be back again in a month or so, we made our reservation for a room in early May. At that time, I thought that I was reserving a queen room similar to what we had stayed in before. When we checked in, it was quite a shock. I thought that the hotel was all suites. We were sent to a room with two double beds, no lounge chair, and barely enough room to walk around the beds. After my mother and I looked for a few minutes, I went back to the desk and told the clerk that the room was not acceptable. She asked the problem and I explained to her that we had always had such nice big rooms when we have stayed there before, why such a difference now? Apparently the person who booked our reservation did not explain that there is a regular queen room and a queen suite - we have always stayed in king and queen suites before. I told her that was what I thought we had booked and was not willing to accept such a dinky room - which was still over $100 per night. She said that there were no queen suites available. I told her that we had reserved our roon more than a month earlier in person. No luck there. She did however, offer us a king exec room with a roll away bed which we accepted. Problem solved. I am grateful that the clerk was willing to work to satisfy our needs for this stay. This is now about the 5th weekend we have stayed there.
- Also Known As:
- Holiday Inn Express Hotel And Suites Weston
- Holiday Inn Weston
- Weston Holiday Inn
- Official Description (provided by the hotel):
- Enjoy a comfortable stay at our choice hotel in Weston, WV, conveniently located off I-79 near Stonewall Jackson State Park, Wesleyan College, and Harrison Regional Airport. Our Weston hotel offers first-rate amenities and an ideal location near area attractions including Stonecoal Lake, Jackson's Mill, Trans-Allegheny Lunatic Asylum and Appalachian Glass, where you can watch experienced craftsmen create unique glass products. For the adventure seekers, our Weston hotel in central West Virginia is situated at the gateway to many ski resorts, such as Canaan Valley and Snowshoe, as well as beautiful state parks with many hiking trails. Business travelers will enjoy a stay at our hotel in Weston, WV due to its close proximity to area businesses including Halliburton, Schlumberger, Viking Pool, Dominion Gas, Leader Energy, Worldwide Equipment, and Pittsburgh Tube. Located right off I-79, our Weston hotel provides a business center, flexible meeting space, and premium business services in a convenient location near Harrison Regional Airport in Clarksburg, WV. During your stay in central West Virginia, enjoy all our Weston hotel amenities, like the heated indoor pool, whirlpool and fitness center. Also, take advantage of our complimentary hot breakfast bar, which can be taken to-go for your convenience. Check out our great Weston hotel deals, and start planning your trip today. ... more less
- Reservation Options:
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