We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“TERRIBLE SERVICE!!!” 1 of 5 stars
Review of Applebee's

Applebee's
302 Merchants Walk, Summersville, WV 26651
(304) 872-8800
Website
Improve this listing
Ranked #16 of 24 restaurants in Summersville
Cuisines: American
Restaurant details
Baltimore, Maryland
Top Contributor
230 reviews 230 reviews
14 restaurant reviews
Reviews in 90 cities Reviews in 90 cities
112 helpful votes 112 helpful votes
“TERRIBLE SERVICE!!!”
1 of 5 stars Reviewed October 16, 2013

Came into restaurant with 2 friends, staff are trying to figure out which stations they had, while standing there waiting to be seated, then waitress took over 10 minutes to come over, and that was after saying something to someone else, also 5-6 servers sitting around shooting crap, food came out cold, only 1 waiter looked like he knew how to be a good wait staff.

TERRIBLE TERRIBLE STAFF!!

Visited October 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

25 reviews from our community

40% Recommend
    2
    8
    8
    1
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Logan, West Virginia
Senior Contributor
29 reviews 29 reviews
11 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“food and drinks good service average”
3 of 5 stars Reviewed August 11, 2013

Food and drinks were what you would expect at an Applebee's but the service was average to poor. Happy hour prices make it a good stop.

Visited August 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Contributor
15 reviews 15 reviews
5 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Not as nice as most”
3 of 5 stars Reviewed July 15, 2013

It was busy and the staff seemed more interested in talking to their friends in town than tending properly to their tables. Dinner arrived way too close to the appetizers and left the tabel crowded.

Visited July 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotts, Michigan
Contributor
11 reviews 11 reviews
4 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“slow service”
3 of 5 stars Reviewed July 15, 2013

We have been here once before and have found the service to be very slow. The food is good, typical Apple bees food.

  • Visited July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamstown, Kentucky
Top Contributor
64 reviews 64 reviews
43 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
“Good experience”
4 of 5 stars Reviewed July 4, 2013 via mobile

After a rafting trip we ordered take-out for our family. The staff was very friendly and took care of our order, which was ready in about 20 minutes. Our food was also very good - we had the blackened tilapia, southwest chicken chopped salad, 3 cheese chicken penne pasta, and appetizers of sliders and boneless wings with sweet and spicy sauce (very good sauce!).

Very good food and good service.

Visited July 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Applebee's also viewed

Summersville, WV
Summersville, WV

Been to Applebee's? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Applebee's, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.