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“Pet Friendly, Clean & Great Staff” 4 of 5 stars
Review of Hampton Inn Summersville

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Hampton Inn Summersville
2.5 of 5 Hotel   |   5400 Webster Road, Summersville, WV 26651   |  
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Ranked #3 of 7 hotels in Summersville
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Pet Friendly, Clean & Great Staff”
4 of 5 stars Reviewed September 4, 2013 via mobile

Stopped for an overnight on our way from FL to Wheeling, WV. When I made the reservation they made it clear there would be renovations going on. The staff was very helpful, the rooms clean but in need of updating and the bonus was the pet friendly environment. A entire pet area to walk the dogs coupled with the comfortable bed and clean room a nice stay!

Stayed September 2013, traveled on business
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138 people have reviewed this hotel

Traveler rating
    50
    57
    17
    9
    5
See reviews for
49
55
9
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Toronto
1 review
1 of 5 stars Reviewed September 3, 2013

This hotel was out dated, noisy and a big mess and definitely needs a full upgrade. Breakfast was terrible and no place to go this is definitely was the worst hotel that I have stayed in and we were very disappointed as we usually stay at Hilton/ Hampton propertys

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed September 1, 2013

We were heading home from Pigeon Forge and stopped at Hampton Inn thinking we were going to get a great room like you come to expect from Hampton and were all shocked to see how old and.dated the rooms are here. We had stayed in Hampton Inns our entire trip and they were either new hotels our updated so when we walked in the rooms here it was like stepping back in time 10 years. The staff was great so that was up to Hampton Inn standards. Just wished I had know the rooms were so dated would not of stayed there was a very disappointing way to end our vacation.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steubenville, Ohio, USA
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 1, 2013

Stayed here on the way back home from Hilton Head. The site was in midst of updating lobby. The help was EXTREMELY personable with smiles at all times.

The rooms were clean but very very dated. It was good for a one night stay. Pool not bad with some patio sets surrounded around it.

No business center. Accepts small dogs (and charges NO fee for a dog).

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new orleans
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 26, 2013

It was not long before we figured out why this property proudly displays numerous awards in their lobby! It is an older property, lacking the glitz and features of many of the new ones, but it MORE than makes up for that with GENUINE SERVICE! These people know how to make a guest feel that they sincerely care about his experience. They are on top of the details all of the time. We will definitely stay here again when we are traveling thru!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
5 of 5 stars Reviewed August 22, 2013

If you are passing through Summerville, this is a fine hotel. Situated close to restaurants, movie theatre, one stop light from Walmart, even McDonalds, if that's what you need. Just off the highway, but room was very quiet. Even the vacuum housekeeping used was quiet. Friendly staff, comfortable beds, clean hotel. Rollaway arrives made up and ready to go. Decent breakfast. Appears to be a safe and good location. Glad we made this stop rather than driving farther down the road.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Summersville

Also Known As:
Hampton Inn Summersville Hotel
Hampton Inn Summersville Hotel Summersville
Summersville Hampton Inn
Address: 5400 Webster Road, Summersville, WV 26651
Phone Number:
Location: United States > West Virginia > Summersville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Summersville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Summersville 2.5*
Official Description (provided by the hotel):
The Hampton Inn Summersville is the perfect place to stay while visiting West Virginia. Whether you are looking to enjoy a wine tasting at one of the local wineries, river rafting down the Gauley River or trying your hand at various water sports on Summersville Lake, there is no shortage of activities to try. After a day spent exploring the area, settle down to a clean and fresh Hampton bed, free internet access, fitness center, business center and a complimentary, hot breakfast each morning. ... more   less 
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