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“Dire” 1 of 5 stars
Review of Hampton Inn Summersville

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Hampton Inn Summersville
2.5 of 5 Hotel   |   5400 Webster Road, Summersville, WV 26651   |  
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Ranked #4 of 7 Hotels in Summersville
Lincoln
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Dire”
1 of 5 stars Reviewed August 9, 2012

We left - it is not like the newer Hampton Inn's which are very good! We did ask to move rooms as they had put us next to the lift and ice machine but luckily they claimed not to have any other rooms free - this gave us the perfect opportunity to bail out. I shall certainly take note on tripadvisor in future when people warn about hotels being of the older variety - they really are not good!

Room Tip: Don't stay here!
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Stayed August 2012, traveled as a couple
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181 reviews from our community

Traveler rating
    70
    69
    25
    10
    7
See reviews for
68
66
11
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 30, 2012

after long drive wanted some TV /food and a sleep. All channels were horrible quality picture..desk offered a room change but we had unpacked already and declined.Bedding is always great at Hamptons...bathroom door handle fell off in the morning...no Bags to Go at this location.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed July 22, 2012

This is a good hotel, conveniently located near stores and restaurants. The hotel itself is a bit older, but the rooms are cleaned well, the beds are soft and the sheets are fresh.

The bathroom is ok, a bit dark and the shower looks a little dated. You'll see general wear and tear.

I thought the complimentary breakfast was pretty decent. My only big complain is that the evening front desk are not that attentive. You'll call the front desk and may not get a response, or they'll tell you they're too busy to drop something at your room for you. The morning front desk people also are not around 24-7. It can get annoying.

Otherwise, this is a good location to be near the lake, and not too far from New River Gorge.

Room Tip: There's no real amazing view here so the room location may not matter.
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Manager at Hampton Inn Summersville, responded to this review, July 25, 2012
Thank you for taking the time to share your recent stay with us. We work very hard to keep our guests happy, so the positive feedback is great to hear. At the same time, it also lets management know what areas we need to work on.

We are an older hotel, but luckily we are in the works for a facelift. We are very excited for this, and can't wait to hear what the guests think of it. I have talked to my Front Desk about being at the desk more often. I understand how this can be very frustrating to experience. Please be confident that this is being worked on so other guests are not unsatisfied as you were.

Again, thank you for sharing your experience. We love having you here, and hope to see you again soon!

Have a great rest of the week!
Heather Somogyi
AGM, Hampton Inn- Summersville, WV
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Severna Park, Maryland, United States
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 20, 2012

We were supposed to stay 30 minutes south but most of WV had no electricity but this hotel did! Despite the no vacancy for three nights due to the bad storm the staff was pleasant and the hotel didn't miss a beat! Decor a bit dated but clean!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Manager at Hampton Inn Summersville, responded to this review, July 25, 2012
Thank you for taking the time out to share your recent stay with us. My team worked extremely hard under the storm circumstances, so it absolutely wonderful to hear the positive feedback.

We love having you here! Please come back and visit soon!

Have a great rest of the week!

Heather Somogyi
AGM- Hampton Inn
Summersville, WV
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 11, 2012

This Hampton Inn is very clean and priced accordingly. My wife and I stayed there end of June 2012 for the week and it was great. Close to all attractions and affordable. Second time staying there and I would definitely go back.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 16, 2012

Good Hotel,Everything clean and in good order. Rooms were fresh and well supplied.Stay was very pleasant. Foam pillows were provided, due to my allergies. all services were very good. Would come back!

Room Tip: Excellent hotel,very clean,prompt service, will come back
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando Fl
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 19, 2012

I tryed to stay here requested a room for 2 people ask AAA discount room was available. This was May 16, 2012.. The lady on front desk started to look for a room on the computer a man walked out the office door and stated their were no rooms available this was a Wednesday afternnoon at 5 p.m. I almost got the feeling of after looking us over he decided not to rent a room. So we took our business to the Sleep Inn.

Stayed May 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Summersville

Address: 5400 Webster Road, Summersville, WV 26651
Phone Number:
Location: United States > West Virginia > Summersville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Summersville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Summersville 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Hampton Inn Summersville is the perfect place to stay while visiting West Virginia. Whether you are looking to enjoy a wine tasting at one of the local wineries, river rafting down the Gauley River or trying your hand at various water sports on Summersville Lake, there is no shortage of activities to try. After a day spent exploring the area, settle down to a clean and fresh Hampton bed, free internet access, fitness center, business center and a complimentary, hot breakfast each morning. ... more   less 
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Also Known As:
Hampton Inn Summersville Hotel Summersville
Summersville Hampton Inn

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