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“a bit dated” 4 of 5 stars
Review of Hampton Inn Summersville

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Hampton Inn Summersville
2.5 of 5 Hotel   |   5400 Webster Road, Summersville, WV 26651   |  
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Ranked #4 of 7 Hotels in Summersville
Guelph
Top Contributor
99 reviews 99 reviews
53 hotel reviews
Reviews in 58 cities Reviews in 58 cities
62 helpful votes 62 helpful votes
“a bit dated”
4 of 5 stars Reviewed April 23, 2012

I was going to stay at *ahem* a different hotel in Summersville because of their spring $50 travel card promo, but when I discovered that they had no kings non smoking left, (plus from the look of that particular property) I headed up to the good old Hampton. I was accommodated even though the hotel was near totally full. It met my standards, though it isn't the nicest hampton I've been in but at midnight, in the fog, after driving from Tampa Fl I was just glad to get a clean comfortable room for the night.

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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173 reviews from our community

Traveler rating
    68
    65
    24
    9
    7
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64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Niagara Falls, NY
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 8, 2012

Stayed 1 night traveling from NY to Florida. Clean rooms. Comfortable beds... Nice morning breakfast. Would recommend.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington, West Virginia
Top Contributor
104 reviews 104 reviews
98 hotel reviews
Reviews in 77 cities Reviews in 77 cities
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed April 7, 2012

I stayed at this property for one night in April 2012 while in the area for a business meeting. I was booked for a king room but was provided a room with two double beds for a rate of $75 per night.

The property is located adjacent to a four lane highway on the north end of Summersville. While in a business oriented area there are no restaurants within walking distance. The building appears to be a second generation Hampton construction, likely from the mid 1990s.

The exterior of the property is clean and well maintained. Adequate parking is available and the lots were well lit. Access to the lobby was troublesome as the property lacks automatic doors. Carrying luggage, a laptop and business items while opening two sets of doors can be a little difficult. I have not encountered this at a hotel in years.

The lobby area, and the entire interior for that matter was clean, but could use a serious remodel. A 1990s western teal colored motif was everywhere. Huh? I thought this was West Virginia, not western New Mexico.

I utilized the echeck-in service and it was flawless. I was not welcomed as an HHonors Gold member by the clerk but there was a small note written on my room key envelope. This is inconsistent with the brand and its pledge to loyal customers of the Hilton family of properties.

Elevator service was noted to be prompt and the cabs were found to be clean. Interior hallways to the sleeping rooms were noted to be well lit and clean as well.

The sleeping room was found to be clean and neat with all electrical appliances in good working order. Temperature control was easy to manage and the HVAC was quiet. Bedding was of the quality expected for the brand and price point.

The bathroom was noted to be of good size. It was clean, well lit and towels/bath amenities were found to be as expected.

Breakfast was a little below the expectation for a Hampton as the typical variety was lacking and the quality did not seem to be there. The employee working the breakfast area spoke to no one and seemed uninterested in customer service. This is strange for the brand as they usually place, warm, talkative staff members in these areas.

Check-out was effortless as all charges were appropriate. The front desk staff were found to be polite and friendly. I was thanked for my business and invited back.

This property is a little below average for the Hampton brand. However, options are limited in this small community. Given my experience in whole, I would stay there again, but certainly not anxiously look forward to it.

Room Tip: To be able to pay for your room, avoid the Summersville PD speed traps. They are everywhere in this...
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  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
120 reviews 120 reviews
34 hotel reviews
Reviews in 79 cities Reviews in 79 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed April 5, 2012

We stayed here while driving to Florida and it was very nice. So much better than the cheaper motels we stayed in during other trips. Granted it was more expensive but we got a decent price from expedia.

It seems quite new, well maintained and spotless. Check-in was quick because we were the only ones at the desk at the moment. The breakfast (included) was also better than we have gotten at cheaper motels ... excellent coffee too.

As we get older we tend to want a bit more luxury (and less noise) than you get from the cheaper chains so we usually go to a Hampton Inn or Best Western. This Hampton was one of the nicer ones of the five or six we have stayed at. We never heard any noise from the hallway or the room above; perhaps we were just lucky OR familes with kids stay at the cheaper places. Whatever the reason, we got a good night's sleep.

Very nice room, nice furniture and bathrooms, very clean, comfortable beds, etc.

Some other review said this was the best motel in WV ... I don't know if that's correct but I rated it as a five star .... and it was every bit as nice as the best Hampton Inn in other states.

Room Tip: If you do not want people in a room above you, stay on the top floor.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gainesville, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 29, 2012

Nice, clean rooms. Friendly staff. The breakfast was great! Would stay here again!

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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niagara falls, canada
Top Contributor
58 reviews 58 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed March 5, 2012

This is a perfect distance from Savannah or Charleston if you are travelling North. The rooms are clean and very comfortable beds. Breakfast was very good. Ask for King Bed Room which has more room and a desk

Room Tip: ask for King room
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
253 reviews 253 reviews
65 hotel reviews
Reviews in 98 cities Reviews in 98 cities
259 helpful votes 259 helpful votes
5 of 5 stars Reviewed December 25, 2011

West Virginia is a beautiful state with wonderful, down-to-earth people. But it's a poor state to stay overnight because of its relatively high prices for rooms and the non-existence of 100% smoke-free properties. Unfortunately, you really have little choice on the route between the Great White North and Florida. Summersville is just about in the right location. Most people hate this town because of its primary source of income: consecutive predatory speed traps.

If you must stay in the area, this Hampton is a good choice. Half the third floor is given over to smokers, so we chose to stay on the non-smoking second instead. Often this situation can be a problem because smoke drifts in through the bathroom vents. Here, no problem whatsoever. Same with noise - there was absolutely none.

Overall, a fairly typical Hampton: comfortable beds, good size rooms, very clean and well-maintained. Far superior to the choices down the road in Beckley. But somewhat pricey in comparison to similar Hamptons elsewhere. This would be a good time to use your points.

Room Tip: Unlike most places, the front desk has maps, so they can show you where the rooms are. They're...
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  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Summersville

Address: 5400 Webster Road, Summersville, WV 26651
Phone Number:
Location: United States > West Virginia > Summersville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Summersville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Summersville 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Hampton Inn Summersville is the perfect place to stay while visiting West Virginia. Whether you are looking to enjoy a wine tasting at one of the local wineries, river rafting down the Gauley River or trying your hand at various water sports on Summersville Lake, there is no shortage of activities to try. After a day spent exploring the area, settle down to a clean and fresh Hampton bed, free internet access, fitness center, business center and a complimentary, hot breakfast each morning. ... more   less 
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Also Known As:
Hampton Inn Summersville Hotel Summersville
Summersville Hampton Inn

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