We stayed at Country Inn on June 30, 2012--the night after a massive storm came through the region. We drove into the area from NE Tenn not knowing the severity of the storm the night before. Once we learned of the storm and knew that so many people were without power, we tried to call the hotel but were unable to get through. We wanted to cancel our reservation and continue travelling to our next destination thinking that the few resources available could be better used locally. The hotel was one of the few places in the area with power, and they would not allow us to cancel our reservation. They then told us that we couldn't check in at 6:15 p.m. despite the fact that the check-in time is 3 p.m.! Sorry, but you can't have it both ways!! We counted 16 emergency power trucks in the parking lot and met one local family who had just lost their home. Shame on the corporate greed of this company!!! On top of this, our room was not ready for occupancy. The concrete sidewalks outside are in need of repairs. The outside door locks on the hallways were not in working order and were unlocked (despite signs indicating that they should be locked at all times). Exterior trash cans were overflowing. The breakfast was mediocre at best. There is a lot of street noise as the hotel is sandwiched between an access road and a large strip-mall parking lot. A lot of concrete surrounds this hotel. We travel often through this part of West Virginia, and we will not stay at this hotel again.
- Also Known As:
- Country Inn & Suites Summersville Hotel
- Country Inn And Suites Summersville
- Country Inn & Suites Summersville Hotel Summersville
- Country Inn Summersville
- Summersville Country Inn