We have stayed at this hotel before...in fact I believe that this was the very first Country Inn & Suites we ever stayed at (a few years ago). The hotel is in a good location; the rooms are comfy and clean. What has always attracted me to Country Inn & Suites, however, is their hot/cold breakfast bar. It's filled with lots of wonderful treats to get your day going. But what impressed me MOST, with this stay, was the wonderful front desk employee we encountered this year (Stephanie). She was very sweet and efficient. It was a normal check-in process, except for the fact that I asked a favour from her. We had experienced a rather poor visit with another Country Inn & Suites at Haribson, Columbia SC on our way down to Florida. When I explained the dilemma we were facing with that hotel, and asked her if she could help me with a phone number or email address of someone in their Head Office or Customer Service Dept. she said she'd get right on it. She was VERY sympathetic to our experience and by morning she, not only had a phone # for us to call, but had spoken to them herself, on our behalf. Now THAT's service! We contacted the Customer Care Dept upon arriving home and within 2 days our dilemma was resolved with the other hotel. THANK YOU goes out to Stephanie (& her manager) for helping us with our issue! We couldn't have been more pleased with the customer service we received at the Country Inn & Suites in Summersville! I WILL visit there again!
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- Also Known As:
- Country Inn And Suites Summersville
- Country Inn & Suites Summersville Hotel Summersville
- Country Inn Summersville
- Summersville Country Inn