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“Did not meet expectations” 3 of 5 stars
Review of Sleep Inn

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Sleep Inn
701 Professional Park Dr., Summersville, WV 26651   |  
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Ranked #2 of 7 Hotels in Summersville
Williamstown, Kentucky
Top Contributor
72 reviews 72 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
“Did not meet expectations”
3 of 5 stars Reviewed July 9, 2013 via mobile

We traveled to Summersville to go whitewater rafting and ziplining with our sons. This hotel was rated first in Summersville but it did not meet our expectations and we were not anticipating a luxury hotel.

Things did not start off on a good note when our room did not have a mini-refrigerator and microwave as advertised. We asked the hotel desk clerk and were told that a room with those amenities was not available and "I don't know why they advertise that." We were told that a few of their rooms have microwaves and refrigerators but you must request it at the time of the reservation. The hotel staff was not able to move us to a different room due to other reservations and a very limited number of rooms with this amenity. We decided to stay nonetheless. The hotel is fairly clean and maintained although the rooms are on the small side.

Breakfast is included and is the standard free breakfast: cereal, fruit, waffles, biscuits, sausage, and gravy. Nothing is made fresh except for the waffles.

The swimming pool is very nice, nothing fancy but it was clean and well maintained. There is not an exercise room on the hotel property.

Unfortunately, our room did not get cleaned one day when we went ziplining. When we called the desk to get it taken care of, we were told that it was too late and that we could stop at the desk to get some clean towels.

All in all, this is a decent place for the price but we won't go back as the service was disappointing.

Stayed July 2013
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118 reviews from our community

Traveler rating
    52
    46
    11
    6
    3
See reviews for
47
35
9
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Elora, Canada
Top Contributor
67 reviews 67 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 4, 2013

Our first night on a roadtrip from Ontario to Florida. Right off of 19, easy to find, Sleep Inn's roons were clean, quiet, the pool was nice, and decent breakfast. All you can ask for when pulling off the road for the night!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waxhaw, North Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2013

my wife and I went to the bluegrass festival in Summersville,wva.,on june19th, we have stayed at sleep inn before so our choice again was sleep inn. room was clean and quiet,breakfast was good and hot. great staff after a long day listening to really good bluegrass music all day.we was tired and ready for good nights sleep. GREAT STAY

Room Tip: all rooms are good
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kitchener
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 5, 2013

I stayed at the property while enroute to and from South Carolina over the Memorial Day Weekend. Our needs for my family of four was to have a spot to lay our heads for the night before continuing on our trip. The roperty met very expectation, hence, while not big on ameneties it served our purpose well. The room was clean and there was available dining in the area and a Wal Mart to buy those things you forgot.
All in all, I rate it very good, in light of our needs and expectations.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Oshawa, Canada
Top Contributor
72 reviews 72 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 28, 2013

We stayed one night while traveling south to North Carolina. This place is clean, nicely decorated with comfortable beds. The staff are very friendly and helpful. The free breakfast is the usual but fresh. Many restaurants near by as well as gas stations and a Walmart.
Good place to stop while traveling and the price was great!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texarkana, Arkansas
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 28, 2013

We were traveling through to visit family. We had no reservations and a thunderstorm was coming so we stopped here for the night. Great frontdesk staff! Friendly, courteous, and helpful to us late at night.
The place was very clean and well lit. The only thing we had trouble with was no signal for our cellphones! This might have been the storms but I don't think so.
Sleep Inn has a good reputation for quality and this one is top notch. I would stay here again.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunkirk, New York
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 6, 2013

Good location, just off the highway but far enough away to be quiet, with the usual array of stores and fast food within a 2 minute drive. The only cons I have are that the king sized bed had a number of small pillows, instead of two or three large ones; and the lack of a towel rack immediately outside the shower stall. Overall, however, the hotel was clean and modern and well-suited for our needs.

Stayed May 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn

Address: 701 Professional Park Dr., Summersville, WV 26651
Phone Number:
Location: United States > West Virginia > Summersville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Summersville
Price Range (Based on Average Rates): $
Number of rooms: 97
Reservation Options:
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Also Known As:
Sleep Inn Summersville
Summersville Sleep Inn

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